Exam Reminders for Faculty

Learning Support Services oversees both the Falvey Test Center and the Tolentine Test Center. 

When a student books an exam, faculty will receive an email which specifies whether the student will be taking the exam with the Falvey Test Center or the Tolentine Test Center. Please double check the location and start time for the student—it may be different based on where and when we can find a seat. If a professor has a question about when the student has booked the exam, please reach out to the student and falvey.testcenter@villanova.edu or tolentine.testcenter@villanova.edu to confirm the reason.

Space is limited for exam proctoring and is available on a first come, first served basis.

Falvey Test Center regular testing hours:

• Monday - Friday, 9:00 AM – 5:00 PM.

Falvey Test Center final exam hours:

• Saturday of Final Exam Week, 8:00 AM – 5:00 PM.
• Monday - Friday of Final Exam Week, 8:30 AM – 5:00 PM.

The Falvey Test Center provides proctoring for students with specific disabilities requiring exam readers, private rooms, and/or special equipment. Students who receive extra time to complete their exams will be accommodated to the best of our ability with the resources we have. This may cause faculty to have to support their own exams for some students. We ask students to check with professors before making an exam proctoring appointment. If faculty can provide the appropriate testing accommodations without assistance from the Falvey Test Center, please speak to the student so they can cancel their appointment.

Tolentine Test Center regular testing hours:

• Monday, Wednesday, Friday, 9:00 AM – 5 PM.
• Tuesday, Thursday, 1:00 PM – 9:00 PM

Students who miss a class due to illness, athletics, or other concerns are able to reschedule their tests or quizzes in the Tolentine Test Center. Students registered with LSS or ODS for testing accommodations who are unable to book an exam with the office they are registered with due to the high volume of test takers may also schedule tests or quizzes in the Tolentine Test Center.

Falvey Test Center & Tolentine Test Center Proctoring Procedure Reminders

• Any exams uploaded to ClockWork can be viewed by both the Falvey Test Center and the Tolentine Test Center (ODS also has access to these files on ClockWork).
• Professors who need to make changes to an exam that was previously uploaded to Clockwork, after 4 pm the day before the exam, should email the updated version to falvey.testcenter@villanova.edu or tolentine.testcenter@villanova.edu, depending on where the student is scheduled to take the exam. 
• When reviewing a student’s scheduled test and completing the Test Information Form on ClockWork, professors should: 
  • Confirm that the student’s scheduled test times are correct. (i.e., Is the time that the class has to take the test/quiz the same as what the student scheduled without their accommodated time? Is it okay for a student to take a test at the scheduled time, with the understanding that sometimes tests are scheduled on different days/times due to the Falvey Test Center, the Tolentine Test Center, or student availability?) 
    • When professors indicate a change of day or time in Clockwork, it doesn’t change the actual time for the student’s scheduled exam. It just sends a notification email.
    • If you have a particular concern or question about a student’s scheduled test time (i.e., the exam is shorter or longer than listed) please contact falvey.testcenter@villanova.edu or tolentine.testcenter@villanova.edu directly.
  • Confirm that you have submitted the correct Password if the student is taking a Blackboard exam.
  • Include contact information (phone number and/or email) for how you can be reached if a student has questions during the exam. And please remember to be available at that time so we can ensure that your students can get their questions answered within the timeframe of their scheduled exam.
• We encourage professors to send reminders to students who are registered with LSS about scheduling exams. 
• Clockwork allows students to schedule at least 3 business days in advance, but we recommend that students try to schedule with us at least 7 days in advance due to the volume of students who need to have their exams proctored.  
• Students do not have to take their exams in the Falvey Test Center or the Tolentine Test Center if you are able to proctor them and provide them with any necessary testing accommodations.

Blackboard exams

• If there is a password, please be sure to provide this to the Falvey Test Center and/or the Tolentine Test Center in advance of the exam. This can be done on via the Test Information Form on ClockWork. 
• Faculty can set up the testing accommodations on Blackboard for individual students based on their specific start time and end time. UNIT has created a guide with directions for how to do this.
• Please consider proctoring exams with audio components. We have found that headphones often do not work when Lockdown Browser is being used. Students trying to listen to audio files or videos then have no way to access that section of the test without disturbing other test-takers.
• Please consider allowing the Falvey Test Center and/or the Tolentine Test Center to monitor the length of the exam, rather than setting the Blackboard exam to timeout. Unless you are confident that the exam is set to start and end at the correct times, our proctors can help by letting the student know when their time is up, regardless of the end time on Blackboard.

Delivering exams

Faculty can upload the exam to ClockWork, email it to falvey.testcenter@villanova.edu or tolentine.testcenter@villanova.edu, or drop off a copy to the Falvey Test Center in Falvey 212 or the Tolentine Test Center in Tolentine 121, depending on the location where the student is taking the exam. Please double check the test confirmation email to determine the correct location. Please submit tests in a timely manner. Please keep in mind that when tests are submitted electronically (on ClockWork or via email), we then need to print them along with the testing information for the proctor. Regardless of delivery method, please take a moment to fill out the Instructor Information Form on ClockWork. This helps us administer and return your exam in a secure manner.

Returning exams

Most professors request that we scan completed exams back to them. Please check your email for the exam before contacting the Falvey Test Center or the Tolentine Test Center about a missing exam. We generally send the exams from our Xerox machine, so they will arrive from the following address: Learning-Support-Xerox@villanova.edu or Tolentine Test Center Xerox TBD.

A note on blue books

If you would like students to take exams using a blue book, please specify this in the ClockWork Test Information Form. The Falvey Test Center and the Tolentine Test Center cannot scan blue books. The pages are thin and the scan is very difficult to read. (We can allow students to use lined notebook paper instead of a blue book, if that is acceptable to the professor. The notebook paper can be scanned.) Professors choosing to use blue books must pick up the completed exam in the Falvey Test Center or the Tolentine Test Center during regular business hours. If a student has an accommodation to use a laptop (instead of writing an exam by hand), we will allow them to use word processing instead of a blue book.

Troubleshooting

There are times when we need to reach out to professors during the exam in case there are typos, student questions, or issues with technology. If a cell phone is the best way to reach you, please provide your cell phone number in the Instructor Information Form on ClockWork.

Frequently Asked Questions