Faculty & Staff

LSS provides academic support for all undergraduate and graduate students, such as one-on-one academic coaching, study tools videos, and workshops that will help you develop strategies and skills around time management, organization, study techniques, test taking strategies, test anxiety, and more.

Students with Documented Disabilities

In conjunction with faculty, LSS is committed to providing “reasonable academic accommodations” for students with learning disabilities, other neurologically based disorders, and those disabled by chronic illnesses. Students with disabilities must self-identify to LSS by providing notice of their disability and the required documentation to LSS in order to receive academic accommodations. Once students have registered with LSS and been approved to receive academic accommodations, they are expected to complete a Request for Accommodation Letters through ClockWork that will be sent to their professors.

How to Provide Students with Accommodations

Professors are responsible for providing students with the accommodations LSS has approved in compliance with Section 504 of the Rehabilitation Act and the Americans with Disabilities Act. Professors will receive an email notification that a student in their course is registered with LSS and has sent them an accommodation letter for that class. Professors must review and confirm receipt of these letters through ClockWork for Professors.  For more information about this process, please refer to our User Guides for Professors.

All faculty members should announce on the first day of class the desire to speak confidentially with any student with special needs as soon as possible, and course syllabi should include a statement about students with disabilities. Please use the following syllabus statement:

Office of Disabilities and Learning Support Services:

It is the policy of Villanova to make reasonable academic accommodations for qualified individuals with disabilities. Go to the Learning Support Services website (http://learningsupportservices.villanova.edu) for registration guidelines and instructions. For physical access or temporarily disabling conditions, please contact the Office of Disability Services at 610-519-3209 or email ods@villanova.edu. Registration is needed in order to receive accommodations.

An announcement of this type will help preserve the student’s privacy, demonstrate your willingness to provide assistance, and encourage an early identification for accommodations. When a student with a disability does request an accommodation, please feel free to consult with the Office of Learning Support Services for assistance in providing the services.

It may also be helpful to include a syllabus statement announcing that assistance is available to all students at Learning Support Services. Here is an example:

Learning Support Services (LSS) provides academic support services and workshops for undergraduate, graduate, and continuing education students at Villanova University.   One-on-one sessions are available in university-relevant skills such as time management, study strategies, academic reading, learning styles, test-taking, and test anxiety.  Students of all abilities, including successful students who want to enhance their academic skills and students who are struggling, are welcome to use these services.  There is no extra charge for these services and they are open to all registered Villanova students.

How can you approach a student who is having academic challenges that are interfering with their success in the course?

  • Make the student aware of the relevant support services:
  • If it is a first-year student, consider that they may be experiencing common difficulties in adjusting to the new environment. Talking about specific types of support might help the student adapt more readily and feel more comfortable.
  • If you have a sense that the student’s abilities exceed what their grades reflect, talk about how they prepare for class, studies, etc. Ask: “How did you do things in high school? What kinds of strategies or help did you use?  Did you receive any additional academic support in high school? Did you have extra time on exams?” This will encourage the student who has a documented disability to disclose it. Do not ask directly if they have a disability. Only the student can come forward with this information, we cannot ask directly. Our primary goal is to let students know that support is available and then it is up to them to come forward.

Students who have not been diagnosed with a disability, but who tell you they believe they may have one, should go to LSS for an initial information session.

How to Refer a Student to LSS 

The Office of Learning Support Services encourages you to refer any student who may be struggling with study skills, time management issues, test-taking skills, reading skills, and test anxiety regardless of whether or not they have a documented disability.  Please complete the Student Referral Form so that we have some background information before we meet with the student. If you have any questions, please contact us at learning.support.services@villanova.edu or call 610-519-5176.

Contact Information

Office of Learning Support Services:
Villanova University
Learning Commons in Falvey
Suite 212
800 Lancaster Avenue
Villanova, PA 19085
Phone: 610.519.5176
Fax: 610.519.8015
Email: learning.support.services@villanova.edu

Follow us on Twitter: @VillanovaLSS

Hours of Operation:
Monday through Friday 9:00 a.m. - 5:00 p.m.

Meet Our Staff

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