Log into EasyVista and enter a quick ticket for computer pickup and the Hardware Department will schedule a time to handle the request. We will remove the hard drives from all computers and destroy the data. The rest of the computer will be recycled through a licensed computer recycler.
Hardware Services
Technology Support Services - Hardware Group - Provides on-site Hardware Services and Support, Hardware Asset Administration and Printing Support to the entire university.
Our technicians are Dell, HP and Apple certified.
To request Hardware Support, contact the Help Desk directly at support@villanova.edu or at 610-519-7777 between the hours of 8am and 5pm Service and Support Portal.
Helpful Information and Links
Our New Employee Form will help you get the right equipment, systems access and services for new employees.
HP printers can be purchased directly from Office Basics.
To order a printer, you must log into Office Basics through Procurement’s Mercury Commerce site and click on Personal Catalog then select Approved Printers. There you will find a list of pre-approved printers that we have selected for use on campus. Select the one that best suits your needs and proceed to check-out.
Please contact UNIT's Technology Support Services team if you have questions about printer specifications or if you need a customized quote.
If you have questions related to the purchasing process or if you need access to Mercury Commerce please contact Cathleen Bradley in the Procurement Department at cathleen.bradley@villanova.edu or at ext. 9-4229
All Villanova Dell products can be purchased by logging onto Procurement’s Mercury Commerce site. Log into Mercury Commerce and create a New Cart/Requisition. Select Dell Inc. from the dropdown menu and click on the search button. This will bring you to Villanova’s Dell Premier Website. You may purchase preselected Dell laptops, desktops and accessories. If you would like a custom configuration please contact the UNIT helpdesk for information at 9-7777 or support@villanova.edu.
If you have questions related to the purchasing process or if you need access to Mercury Commerce please contact Danielle Osborne in the Procurement Department at danielle.osborne@villanova.edu or at ext. 9-4229
Apple has created a site to make purchasing products for Villanova easy. You will need to create an account on Apple’s ecommerce site so that you may make purchases with your Villanova Procurement Card. If you have any questions on how to create your Apple account please contact Cathleen Bradley in the Procurement Department at cathleen.bradley@villanova.edu or at ext. 9-4229
Links to More Services
DUO Multifactor Authentication Rollout
As part of Villanova’s continuing efforts to enhance data protection, the University will be requiring multifactor authentication to access Villanova resources when community members are not on campus as of November 1, 2021. More...
TechZone @ The Commons!
The new facility offers flexible workspaces, meeting rooms and training areas that will enable students to work collaboratively with UNIT and provide walkup support.
Banner 9 Training Now Available
As Banner 8 is nearing its end of service at Villanova, it is time to for users to start transitioning to Banner 9. UNIT is holding Banner 9 training sessions each month to support the transition. Sign up, class size is limited. More...