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About

University Information Technologies (UNIT) is the University's centralized IT team, dedicated to providing the University community with comprehensive IT services and solutions to support the University’s teaching, learning, and research missions. Descriptions of UNIT’s divisions and key leaders within each team appear below.
 

Office of the CIO

Kelly Doney   
Chief Information Officer 

Kyle Scudilla  
Director - Finance and Business Operations 

Information Security 

The Office of Information Security supports the University mission through collaborative risk mitigation-based principles focused on safeguarding the data entrusted in our care.  UNIT’s security and information protection strategy includes proactive system monitoring, assessment of security in existing and new technology vendors, regulatory compliance and data privacy programs, IT risk assessment lifecycle, and technology security awareness. Information Security continues to partner with the University to enhance its program through governance and education while including technical protections and detection controls to address the changing landscape of risk. 

Michele Dickinson  
Chief Information Security Officer 

Instructional Technologies 

Instructional Technologies supports Blackboard and associated learning technologies; supports Zoom for academic/administrative use and facilitates webinars for large community events; provides video recording and production support for both academic and promotional activities; administers video production studios and the campus-wide digital signage system; and manages the design, installation, and support of technology in the classrooms. 

Kevin Donahue  
Assistant Vice President - Instructional Technologies 

Ankit Desai  
Director - Learning Technologies 

Jennifer Pohlhaus  
Director - Multimedia Technologies 

Frank Palmarino 
Assistant Director – Classroom Technologies
 

Program Management Office 

UNIT’s Project Management Office delivers project management services, methodologies, processes, tools, and metrics to coordinate, support, and deliver technology initiatives at Villanova. 

Matt Morrissey  
Assistant Vice President - Enterprise Technology Services   
  

Network & Communication Services 

The Network Communications and Services team plans, designs, deploys and maintains the campus network. Responsibilities include the internet, IP address space, wired network, Wi-Fi, cellular program, cabling, and telephones.  

Matt Morrissey  
Assistant Vice President - Enterprise Technology Services     

John Center  
Director - Data Network Services 

Enterprise Technology Services  

The Enterprise Operations team is responsible for planning and managing the on-premise and cloud-based IT infrastructures. Key services include application and server hosting, storage, access and directory services, database administration, server administration, backup services, academic computing support, vDesktop, email, Office 365, Gmail, and Dropbox. 

Matt Morrissey  
Assistant Vice President - Enterprise Technology Services     

Joseph Sollazzo  
Director - Enterprise Operations and Academic Computing
 

Technology Support Services 

Technology Support Services (TSS) operates the University Help Desk; administers the distribution, management, and repair of University-issued hardware; and manages the campus TechZones, Labs and vPrint Services.  TSS provides on-site user support as well as remote support via phone, through email, chat, and self-service, and staff are trained to address software, hardware, connectivity, and associated technology issues on campus for all faculty, staff, and students. 

Nick Bruns   
Assistant Director, Technology Support Services

University Information Systems 

The University Information Systems team develops, integrates, maintains, and supports all University-wide administrative systems and applications, including Banner and Novasis (Student, Finance, HR, Alumni), Nolij, NovaPay, NovaBuy, Salesforce, Advise (student retention), DegreeWorks (curriculum planning), Slate (admissions), and associated reporting and analytics (Argos, PowerBI, Cognos).  

Clete Rickert   
Interim Assistant Vice President - Information Systems 

Web Services & Technologies 

The Web Services & Technologies team provides responsive web and application design, development, and hosting. The team provides tools/templates to the campus to support web site development and implements the single sign-on technology to ensure secure access to university systems and information. 

Clete Rickert   
Interim Assistant Vice President - Information Systems 
 

Business Intelligence & Analytics 

The Business Intelligence & Analytics team develops operational reports for administrative and academic use, leveraging analytics tools including Cognos, Argos, and PowerBI. 

Clete Rickert   
Interim Assistant Vice President - Information Systems 

University Card Systems 

The University Card Systems team administers Villanova’s campus card, the "Wildcard,” allowing convenient, effective, mobile, and secure access to all card-related services. The Wildcard is universally accepted on campus for personal identification, facility access, dining, debit purchase transactions, and student printing and laundry services, as well as at select off-campus merchants. 

Kathy Gallagher  
Director - University Card Systems 

 

University Helpdesk

Call Us: 610-519-7777
M-Th 8am-7pm
F 8am-5pm

Walk-ins: Falvey Memorial Library, First Floor
M-Th 9am-7pm
F 9am-5pm

Walk-ins: 
TechZone @ The Commons
Chapter Hall
M-Th 9am-7pm
F 9am-5pm

School of Law Helpdesk

Call Us: 610-519-7700
Walk-ins: Law Library Rm 104
M-F 9am-5pm

Classroom Technologies Hotline

610-519-5631