Help and Support

UNIT's Technology Support Services team serves as the primary point of contact assisting in computing and technology related needs. UNIT's Technology Support Services is committed to providing high quality customer service and techncal support to the Villanova community.

UNIT's TechZone@Vasey has moved to the Falvey Library Main floor. Please visit the TechZone@Falvey for your Walk UP IT support.

Quick Support Links

Phone and Chat Support

A Helpdesk representative is available M-Th from 8-7 and 8-5 on Fridays @ 610-519-7777.

Chat Support is available M-Th from 9-7 and 9-4 on Fridays by clicking on the Chat Link located on the UNIT Homepage.

Classroom Technology & AV Support

For assistance with technology for presentations, meetings and conferences, call the Classroom Support Hotline @ 610-519-5631.


Contact the Wildcard office @ 610-519-6202 or

Walk-Up Service

The TechZone is located in Falvey Hall Main Floor and is open M-Th from 9-7 and 9-5 on Fridays.


Email us @

Self Service Help Desk

You can submit a service request, or “ticket” to the help desk either through our Self Service Help Desk or through the Nova Now Mobile app.  For more information, visit this page.


Watch videos to learn how to fix the most common problems yourself without having to contact support.


Access UNIT's Support Site


self service help desk link