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Help and Support

Live Chat Support Hours of Operation:

M-Th from 8-10,  Fridays 8am-5pm and weekends 1pm-4pm.

 

Virtual TechZone Hours of Operation:

Monday - Friday, 12:00pm to 5:00pm

 

CLICK HERE  to connect with a support representative via Zoom to help you get connected.

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Live phone support is available at 610-519-7777 M-Th from 8-10 and 8-5 on Fridays.

Walk-Up Service

Visit one of our TechZones located in Falvey Library, Chapter Hall, or The Charles Widger School of Law. 

Wildcard

Visit the Wildcard website, call the Wildcard office @ 610-519-6202 or email wildcard@villanova.edu

Classroom Technology & AV Support

For assistance with technology for presentations, meetings and conferences, call the Classroom Support Hotline @ 610-519-5631.

How to Videos

Watch videos to learn how to fix the most common problems yourself without having to contact support.

Self Service Help Desk

You can submit a service request, or “ticket” to the help desk either through our Self Service Help Desk or through the Nova Now Mobile app.  For more information, visit this page.

Email

Email us @ support@villanova.edu.

 

Access UNIT's Support Site

self service help desk link

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