Help and Support
Live Chat Support Hours of Operation:
M-Th from 8-10, Fridays 8am-5pm and weekends 1pm-4pm.
Virtual TechZone Hours of Operation:
Monday - Friday, 12:00pm to 5:00pm
CLICK HERE to connect with a support representative via Zoom to help you get connected.
Live phone support is available at 610-519-7777 M-Th from 8-10 and 8-5 on Fridays.
Walk-Up Service
Visit one of our TechZones located in Falvey Library, Chapter Hall, or The Charles Widger School of Law.
Wildcard
Visit the Wildcard website, call the Wildcard office @ 610-519-6202 or email wildcard@villanova.edu
Classroom Technology & AV Support
For assistance with technology for presentations, meetings and conferences, call the Classroom Support Hotline @ 610-519-5631.
How to Videos
Watch videos to learn how to fix the most common problems yourself without having to contact support.
Self Service Help Desk
You can submit a service request, or “ticket” to the help desk either through our Self Service Help Desk or through the Nova Now Mobile app. For more information, visit this page.
