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Help and Support

Multifactor Authentication Rollout Duo

As part of Villanova’s continuing efforts to enhance data protection, the University will be requiring multifactor authentication to access Villanova resources when community members are not on campus as of November 1, 2021.

Support Options

Live Chat Support (Click Here) 

Live Phone Support: 610-519-7777

Support Hours: 

  • Monday thru Thursday from 8am - 7pm.  
  • Friday 8am - 5pm
  • Saturday and Sunday from 1pm-4pm

Walk-Up Service

Visit one of our TechZones located in Falvey Library, Chapter Hall, or The Charles Widger School of Law. 

Wildcard

Visit the Wildcard website, call the Wildcard office @ 610-519-6202 or email wildcard@villanova.edu

Classroom Technology & AV Support

For assistance with technology for presentations, meetings and conferences, call the Classroom Support Hotline @ 610-519-5631.

How to Videos

Watch videos to learn how to fix the most common problems yourself without having to contact support.

Self Service Help Desk

You can submit a service request, or “ticket” to the help desk either through our Self Service Help Desk or through the Nova Now Mobile app.  For more information, visit this page.

Email

Email us @ support@villanova.edu.

 

Access UNIT's Support Site

self service help desk link

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