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Help and Support

Multifactor Authentication Rollout Duo

As part of Villanova’s continuing efforts to enhance data protection, the University will require multifactor authentication to access Villanova resources.

Support Options

Visit our Knowledge Base

Find support articles about common issues and UNIT updates, or submit a ticket for additional assistance. 

Live Chat Support

Live Phone Support: 610-519-7777

Support Hours during the Summer beginning May 20, 2023

  • Monday - Friday 9 am - 5 pm

Walk-Up Service

Visit one of our TechZones located in Dobbin Hall at The Commons, or The Charles Widger School of Law. 


Visit the Wildcard website, call the Wildcard office @ 610-519-6202 or email

Classroom Technology & AV Support

For assistance with technology for presentations, meetings and conferences, call the Classroom Support Hotline @ 610-519-5631.

How to Videos

Watch videos to learn how to fix the most common problems yourself without having to contact support.

Service and Support Portal

You can submit a service request, or “ticket” to the help desk either through our Service and Support Portal or through the Nova Now Mobile app.  For more information, visit Mobile App Page.


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