Get Support

Want to speak with a human to help step through an issue? We'd love to hear from you via phone or chat!

Want to speak with someone in-person? We have multiple locations throughout campus that provide walk-up support!

Our Service and Support Portal is the definitive place to go for support, regardless of whether you prefer online support from a human, chatting with our AI Assistant, or self-servicing through online articles and videos!

Need help, but prefer to step through the process without speaking with someone? We have created hundreds of support articles and videos to help ensure you can find the right solution to your IT issue!

Want to check if any of the services you use through Villanova are currently experiencing issues? We have create a dashboard to display any active or recently closed service incidents.