Help and Support

Multifactor Authentication Rollout Duo

As part of Villanova’s continuing efforts to enhance data protection, the University will be requiring multifactor authentication to access Villanova resources when community members are not on campus as of November 1, 2021.

Support Options

Live Chat Support (Click Here)

Live Phone Support: 610-519-7777

Live Summer Support Hours:

Monday thru Friday from 8am - 5pm.

Walk-Up Service

Visit one of our TechZones located in Falvey Library, Dobbin Hall at The Commons, or The Charles Widger School of Law.

Wildcard

Visit the Wildcard website, call the Wildcard office @ 610-519-6202 or email wildcard@villanova.edu

Classroom Technology & AV Support

For assistance with technology for presentations, meetings and conferences, call the Classroom Support Hotline @ 610-519-5631.

How to Videos

Watch videos to learn how to fix the most common problems yourself without having to contact support.

Service and Support Portal

You can submit a service request, or “ticket” to the help desk either through our Service and Support Portal or through the Nova Now Mobile app. For more information, visit Mobile App Page.