Help and Support
Multifactor Authentication Rollout Duo
As part of Villanova’s continuing efforts to enhance data protection, the University will require multifactor authentication to access Villanova resources.
Support Options
Visit our Knowledge Base
Find support articles about common issues and UNIT updates, or submit a ticket for additional assistance.
Live Chat Support
Live Phone Support: 610-519-7777
- Monday through Thursday, 8am to 7pm
- Friday through Sunday, 12pm to 5pm
Walk-Up Service
Visit one of our TechZones located in Dobbin Hall at The Commons, or The Charles Widger School of Law.
Wildcard
Visit the Wildcard website, call the Wildcard office @ 610-519-6202 or email wildcard@villanova.edu
Classroom Technology & AV Support
For assistance with technology for presentations, meetings and conferences, call the Classroom Support Hotline @ 610-519-5631.
How to Videos
Watch videos to learn how to fix the most common problems yourself without having to contact support.
Service and Support Portal
You can submit a service request, or “ticket” to the help desk either through our Service and Support Portal or through the Nova Now Mobile app. For more information, visit Mobile App Page.
