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Help and Support

Live Chat Support Hours of Operation:

M-Th from 8-10,  Fridays 8am-5pm and weekends 1pm-4pm.


Virtual TechZone Hours of Operation:

Monday - Friday, 12:00pm to 5:00pm


CLICK HERE  to connect with a support representative via Zoom to help you get connected.


Live phone support is available at 610-519-7777 M-Th from 8-10 and 8-5 on Fridays.

Walk-Up Service

Visit one of our TechZones located in Falvey Library, Chapter Hall, or The Charles Widger School of Law. 


Visit the Wildcard website, call the Wildcard office @ 610-519-6202 or email

Classroom Technology & AV Support

For assistance with technology for presentations, meetings and conferences, call the Classroom Support Hotline @ 610-519-5631.

How to Videos

Watch videos to learn how to fix the most common problems yourself without having to contact support.

Self Service Help Desk

You can submit a service request, or “ticket” to the help desk either through our Self Service Help Desk or through the Nova Now Mobile app.  For more information, visit this page.


Email us @


Access UNIT's Support Site

self service help desk link