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SPAM Quarantine FAQ

 

With the new advanced threat protections from the SPAM Quarantine upgrades, there is a possibility that valid attachments may be blocked.  There are a number of workarounds to ensure that your messages and attachments are delivered successfully.  Below are 3 options.

Option 1: Send a link to a file on OneDrive from Outlook

send to link

When you attach a file in a cloud location such as OneDrive, Outlook will send your recipients a link to the file. Permission to access the file is granted automatically to every recipient. This makes sharing easy because you don't have to worry about attachments being blocked.

Step 1: In Outlook, create a message.

Tips: For an existing message, click Reply, Reply All, or Forward.

Step 2: On the ribbon, click Attach File, and choose Browse Web Locations.

Step 3: Choose OneDrive, the file you want to attach, and then choose Insert.

Step 4: In your email message, choose the down arrow for the attachment.

Step 5: Choose Change Permissions, and then choose one of the following:

  • Recipients can Edit if you want recipients to be able to modify the file.
  • Recipients can View, the default option, if you want recipients to be able to read, but not modify, the file.

 

Option 2: Send a link to a file on OneDrive from Webmail

link to one drive

When you attach a file in a cloud location such as OneDrive, Outlook Web Access will send your recipients a link to the file. Permission to access the file is granted automatically to every recipient. This makes sharing easy because you don't have to worry about attachments being blocked.

Step 1: Open a new email message or respond to an existing message.

 

Step 2: Under the Outlook Mail navigation bar, select Attach, and choose the location from which you'll attach the file:

insert from one drive

Step 3: Insert files from OneDrive. Select Files, and double-click a file to insert it into your email message. You'll be asked whether to attach the file as a OneDrive file.