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SPAM Quarantine FAQ

 

With the new advanced threat protections from the SPAM Quarantine upgrades, there is a possibility that valid attachments may be blocked.  There are a number of workarounds to ensure that your messages and attachments are delivered successfully.  Below are 3 options.

Option 1: Password protect a ZIP file using 7-Zip

password protect 7-zip

Tips: You cannot add a password to an existing zip file.  7-Zip allows you to set password while creating a ZIP archive. You will need to create a new zip file to password protect it.

Step 1: Make sure 7-Zip is installed on your computer.

Tips: If you have not installed it, 7-Zip is available from the Software Center (Start > All Programs > Microsoft System Center > Software Center).  Make sure you have 7-Zip installed before continuing.

 

Step 2: Right click on the file/folder you want to compress into a password protected zip file, and then from the context menu point to 7-Zip, and select Add to archive.

add to archive

Step 3: In the Add to Archive dialog, type a name for the archive or keep its default name, and select zip as archive format. Then locate the Encryption section, type password under the "Enter password" box and "Reenter password" box, and finally click OK. Then a password protected ZIP file will be created. Password will be required in order to open or extract the files in the ZIP file.

Option 2: Send a link to a file on OneDrive from Outlook

send to link

When you attach a file in a cloud location such as OneDrive, Outlook will send your recipients a link to the file. Permission to access the file is granted automatically to every recipient. This makes sharing easy because you don't have to worry about attachments being blocked.

Step 1: In Outlook, create a message.

Tips: For an existing message, click Reply, Reply All, or Forward.

Step 2: On the ribbon, click Attach File, and choose Browse Web Locations.

Step 3: Choose OneDrive, the file you want to attach, and then choose Insert.

Step 4: In your email message, choose the down arrow for the attachment.

Step 5: Choose Change Permissions, and then choose one of the following:

  • Recipients can Edit if you want recipients to be able to modify the file.
  • Recipients can View, the default option, if you want recipients to be able to read, but not modify, the file.

 

Option 3: Send a link to a file on OneDrive from Webmail

link to one drive

When you attach a file in a cloud location such as OneDrive, Outlook Web Access will send your recipients a link to the file. Permission to access the file is granted automatically to every recipient. This makes sharing easy because you don't have to worry about attachments being blocked.

Step 1: Open a new email message or respond to an existing message.

 

Step 2: Under the Outlook Mail navigation bar, select Attach, and choose the location from which you'll attach the file:

insert from one drive

Step 3: Insert files from OneDrive. Select Files, and double-click a file to insert it into your email message. You'll be asked whether to attach the file as a OneDrive file.