Generic Accounts

To access other email accounts (also known as generic email accounts), that you have permissions to, please read the information below: 

How do I access my generic email account?

• You can access your generic email account by going to https://outlook.office365.com/owa/genericaccountemailaddress@villanova.edu .

• You will now be prompted to login
  
• Once login is successful you may now access the account in OWA

How can I get access to my Generic Email Account in MyNova?

• To access your generic email account in myNova, type 'Villanova email' into the search bar and email tiles will populate. Click on the email tile to access your account.
  

How do I add or remove owners & members?

• Only owners can add additional owners or members to a generic email account.

• To add or remove members or owners of the generic email account, please click on the instructions on the right hand side called "Generic Account Maintenance".

Can I access my generic email account another way?

• You can also access a generic email account (that you own or are a member of) within your own OWA account. Please click on the instructions on the right hand side called “User’s OWA Account”

Looking ahead….

In the future, we will implement a new process for maintaining the generic email accounts.  For example, we will  require a designation of an account owner, who will administer the addition, deletion, or modification of names within the account, as well as manage the account as per these guidelines.

• These accounts will be created with an expiration date of 1 year, at which time the owner can request a renewal, which will be granted pending verification of ownership and the member list.
• Shorter expiration dates will be given where appropriate, such as to accommodate specific time-sensitive needs.

If you have any questions, please contact the Helpdesk @ 97777 or email support@villanova.edu.