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1. Add and Edit Closed Captioning to Zoom Recordings

(Instructions adapted from Zoom Help Center)

1.1 Enable “Audio Transcript”

  • Sign into Villanova Zoom web portal and navigate to Settings.
  • Navigate to the Cloud recording option on the Recording tab and verify that the setting is enabled.

  • In the Advanced cloud recording settings, click the Audio Transcript checkbox to enable it, then click Save to confirm the change.

1.2 Generate a Transcript

  • Start a meeting or webinar.
  • Click the Record button and choose Record to the Cloud.

  • After the meeting ends, you will receive an email that lets you know that your cloud recording is available. A short time later, you also receive a separate email letting you know that the audio transcript for the recording is available. These emails include links to view your recordings and transcript.

1.3 View and Edit the Transcript

Audio transcripts are saved in VTT format. If you download the VTT file, you can open it with a text editor or word processing application. You may also download the VTT file and use it in other places such as Mediasite if you wanted to upload the video to Mediasite later (Cloud recordings will be deleted automatically after they have been stored for 150 days.).

You can also view or edit transcripts in the web portal:

  • Click the link in the email OR navigate to Recordings on the Zoom web portal and click the name of the recorded meeting under Cloud Recordings tab.

  • Once you open the Recording Details page, you may see the following files: Share screen with gallery view (mp4), Audio transcript (vtt), and Chat text (txt). You can download the audio transcript directly by clicking on the file.

  • Click the Audio Only m4a file, or the Recording or Gallery View mp4 file, if available. The text of the transcript displays on the right-hand side of the file.
  • Navigate to the Audio Transcript panel on the right and click the pencil icon next to the phrase you want to edit.

  • Make any changes to the text, then click Save, and the updated version of the text is displayed when you play the audio or video file.