RETENTION AND STUDENT SUPPORT

When hardships impact a student’s ability to be successful, we work with their academic team to reduce/eliminate obstacles and expand opportunities.

The Retention and Student Support team provides leadership and guidance to students, faculty, staff and parents in promoting academic success. We are committed to helping our students succeed, which is rooted in our Villanova values.

VERITASTo get reliable and up-to-date information, we gather input from all members of the student's academic support team. This also includes details obtained from the student during our initial one-on-one meeting.

UNITASWe bring together information, expertise, and perspectives of the students' support team along with the input from the student to develop solutions, create new paths and redesign academic plans.

CARITASWe continue to be committed to openness, continuity and fairness in our service delivery, engagement with the student's academic team and decision making.

"As I've run a number of businesses over the years, I've viewed customer retention as job #1. To see that same mindset infused into academics brings a smile to my face. But to actually experience the caring, guidance and support of the Office of Retention in working through challenging issues my son was having was extraordinary”

– CLAS Parent

Office for Undergraduate Students

Charisma Presley-Dougherty
Retention Manager
Make an appointment

 

STUDENT JOURNEY STORIES