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OneDrive FAQ

OneDrive for Business is your personal cloud storage in Office 365. When you store files on OneDrive for Business, you can easily synchronize and access them across multiple devices, and share them with others.

Find answers to your OneDrive questions, as well as tutorials, in the categories below.

How does OneDrive for Business differ from OneDrive?

  • OneDrive is Microsoft's free personal storage service for consumers which, while useful, is not affiliated with Villanova.
  • OneDrive for Business is a more business-oriented Office 365 service that Villanova offers in partnership with Microsoft, and it offers additional protections for your data.
  • Microsoft sometimes abbreviates OneDrive for Business to simply OneDrive which can cause confusion. As a general rule of thumb, if you access any resource named OneDrive using your Villanova credentials, you are actually using OneDrive for Business.

How much space do I get with OneDrive for Business?

  • You get 1 Terabyte (TB) of OneDrive for Business storage.

Are there other limits for using OneDrive for Business?

  • You can store and sync up to 20,000 items in your OneDrive for Business library, including folders and files.
  • You can store and sync up to 5,000 items in other libraries, including folders and files.
  • The maximum individual file size is 250 GB.

What file types cannot be stored in OneDrive for Business?

  • You cannot upload files with a *.tmp or *.ds_store extension. Additionally, you cannot upload desktop.ini, thumbs.db, or ehthumbs.db
  • Additionally, you cannot upload some file types that are blocked on the SharePoint site. View the list of default unsupported file types.

How does document version control work in OneDrive for Business?

  • OneDrive for Business automatically keeps track of document versions for common Office document types (Word, Excel, PowerPoint and OneNote).
  • You can view and restore up to 10 previous versions of these documents.

Can I recover deleted items in OneDrive for Business?

  • Yes, OneDrive for Business offers a Recycle Bin with a retention period of 90 days.

How do I access OneDrive for Business using a browser?

  • After logging in to Villanova's Office 365 page, OneDrive for Business is accessed by clicking the App Launcher in the upper left corner and selecting OneDrive from the list of apps. Again, even though the App Launcher refers to the service as OneDrive, it is actually OneDrive for Business.
How do I access OneDrive for Business from a mobile device? 
  • You can access your OneDrive library from any iOS, Android and Windows Mobile device. Note that the OneDrive app for all 3 mobile platforms supports both OneDrive and OneDrive for Business accounts.
How do I review and edit files using a mobile device?
  • You can also review and edit Office files in your OneDrive for Business library using Office Mobile for iOS, Android and Windows Mobile.

How do I add/upload files to OneDrive for Business?

  • When using OneDrive for Business in a browser, you can either create new files in your library by selecting "new," or you can upload files to OneDrive for Business by clicking "upload" or by simply dragging and dropping files into your library (i.e. into the browser).
  • Note that folders uploads are not currently supported using OneDrive for Business in a browser, but multiple files can be uploaded simultaneously.


Please Note: While the services Office 365 offers can be beneficial for storage of work-related documents, storage of protected and sensitive data in Office 365 is not permitted. All users, particularly faculty and staff, should visit this site for information on the Villanova Cloud Storage Policy.


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