First, verify your system is registered with the correct MAC address. Then disconnect your system from the network and wait 5 minutes before trying again.
VUPlay is for approved gaming and streaming systems only.
Sony Playstation, Nintendo Wii and Gameboy, and Microsoft Xbox gaming systems, as well as Smart TVs and streaming devices such as Apple TVs, Roku devices and Amazon FireTV.
At this time Chromecast and Wireless printers are not supported.
You may have a maximum of 5 devices registered at once
You may need to disable network pings. See here for instructions.