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VU Play FAQs

My system was connected to VUPlay before registration and it cannot connect to the wireless.

First, verify your system is registered with the correct MAC address.  Then disconnect your system from the network and wait 5 minutes before trying again.

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I registered my laptop on the VUPlay network but I can’t access the Internet

VUPlay is for approved gaming and streaming systems only.

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What are the approved systems for the VUPlay network?

Sony Playstation, Nintendo Wii and Gameboy, and Microsoft Xbox gaming systems, as well as Smart TVs and streaming devices such as Apple TVs, Roku devices and Amazon FireTV.

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How do I connect my Chromecast or Wireless Printer to VU Play?

At this time Chromecast and Wireless printers are not supported.

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How many devices can I have registered at once?

You may have a maximum of 5 devices registered at once

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What type of security does the VUPlay network use?


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My Roku device is getting “Error 014” messages and won’t connect.

You may need to disable network pings.  See here for instructions

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What if I need help?

Contact the TechZone via:

Email at:

Phone at: (610) 519-7777 

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University Helpdesk

Call Us: 610-519-7777
M-Th 8am-10pm
F 8am-5pm
Sa-Su 12pm-8pm

Walk-ins: Falvey Library, First Floor
M-Th 9am-7pm
F 9am-5pm

TechZone @ The Commons
Dobbin Hall
M-Th 8am-10pm
F 8am-5pm
Sa-Su 12pm-8pm

School of Law Helpdesk

Call Us: 610-519-7700
Walk-ins: Law Library Rm 104
M-F 9am-5pm

Classroom Technologies Hotline



Once accepted as a student, please reset your password.  This password will be used for MyNova, Email, Blackboard, and any other single sign on page at the University.

wireless printing

Wifi Printing is currently NOT supported in the Residence Hall.  Unit recommends students connect with bluetooth enabled devices. 


Internet Ready/SMART TV and Gaming devices, such as Apple TV, Roku, XBOX and others may have limited functionality with our network configurations.

Many students on campus may wish to connect to a VPrint printer using their own laptop. This is an option, however a print driver will have to be installed on the laptop. Visit this page for instructions.