Submit ticket here.
To sign up or change your options:
Current Faculty, Staff, or Students
1. Go to MyNova and login
2. Go to Novasis
3. Click Personal Information
4. Click on Nova Alert & Cell Phone Information
5. Enter your information
6. Your Villanova email and the cell phone information will be entered into the Nova Alert system
Students need to add additional devices for Parents wishing to receive Nova Alerts
1. In the Nova Alert – Sign-Up section, Click Add An Alert Device and Email.
2. Add additional devices as needed.
To edit or remove devices registered or add a new device, go to NovaAlert section in Novasis.
The NovaAlert system is limited to the following per user/account:
2 (TEXT) SMS Phone numbers,
6 (VOICE) Phone numbers for Messages
2 Email Addresses
1 (SPEECH/HEARING IMPAIRED) TTY device.
Note you can configure 1 device to receive a text and a phone message by selecting SMS & PHONE MESSAGE.
No, Nova Alert will only communicate emergency and weather related information.
Send yourself a test to confirm. Log into Nova Alert and click Send test then Go.
Contact your cell phone carrier to ensure you are configured to receive messages. Try to delete device and re-add it this allows for a new connection to be established in the system resolving most issues.
If you still are unable to receive SMS alerts, contact the Help Desk via email or by calling 610-519-7777.
Internet Service Providers (ISPs) utilize various methods to prevent unsolicited commercial e-mail (Junk mail or spam) from being delivered to users' mailboxes. Contact your ISP or email provider for questions about their spam/junk e-mail filters.
Chat Support Hours:
Mondays - Thursdays: 9AM - 7PM
Fridays: 9AM - 4PM
Submit ticket here.
If you are currently experiencing network connection issues, please fill out and submit this form so that we can help troubleshoot this issue.
Student Job Application
Apply for a job working in UNIT
Get connected to the most current and accurate research in the IT industry