Help and Support

UNIT's Technology Support Services team serves as the primary point of contact assisting in computing and technology related needs. UNIT's Technology Support Services is committed to providing high quality customer service and techncal support to the Villanova community.

Quick Support Links

Phone and Chat Support

A Helpdesk representative is available M-Th from 8-7 and 8-5 on Fridays @ 610-519-7777.

Chat Support is available M-Th from 9-7 and 9-4 on Fridays by clicking on the Chat Link located on the UNIT Homepage.

Classroom Technology & Media Support

For assistance with with projectors, VCRs, DVD players, or any other classroom technology, contact the  Media Hotline @ 610-519-5631.

Wildcard

Contact the Wildcard office @ 610-519-6202 or wildcard@villanova.edu

Walk-UP Service

The TechZone is located in Vasey 101 and is open M-Th from 9-7 and 9-5 on Fridays.

Knowledge Base

UNIT maintains a searchable knowledge base to help answer your technology related questions. To search, please log into https://easyvista.villanova.edu with your MyNova username/password then click "Search” to find articles in the knowledge base.

Email

Email us @ support@villanova.edu.

Easy Vista Service Desk

You can submit a service request, or “ticket” to the help desk either through our Easy Vista Service Desk or through the Nova Now Mobile app.  For more information, visit this page.

Laptop Program

Email us @ laptopprogram@villanova.edu

Cannon MFP Service

For service or toner for your Cannon MFP, contact XeroGraphics VU call-in center @ 267-898-3693

YouTube

Watch videos to learn how to fix the most common problems yourself without having to contact support.