Help and Support

UNIT's Technology Support Services team serves as the primary point of contact assisting in computing and technology related needs. UNIT's Technology Support Services is committed to providing high quality customer service and techncal support to the Villanova community.

Quick Support Links

Phone and Chat Support

A Helpdesk representative is available M-Th from 8-7 and 8-5 on Fridays @ 610-519-7777.

Chat Support is available M-Th from 9-7 and 9-4 on Fridays by clicking on the Chat Link located on the UNIT Homepage.

Classroom Technology & Media Support

For assistance with with projectors, VCRs, DVD players, or any other classroom technology, contact the  Media Hotline @ 610-519-5631.


Contact the Wildcard office @ 610-519-6202 or

Walk-UP Service

The TechZone is located in Vasey 101 and is open M-Th from 9-7 and 9-5 on Fridays.

Knowledge Base

UNIT maintains a searchable knowledge base to help answer your technology related questions. To search, please log into with your MyNova username/password then click "Search” to find articles in the knowledge base.


Email us @

Self Service Help Desk

Our self service help desk makes it easy for you to request services with UNIT. Just use your Villanova userID and password to login @

Laptop Program

Email us @

Cannon MFP Service

For service or toner for your Cannon MFP, contact XeroGraphics VU call-in center @ 267-898-3693


Watch videos to learn how to fix the most common problems yourself without having to contact support.