STUDENT RESPONSIBILITIES
It is important that you understand your responsibilities as a student utilizing VA benefits. Below are instructions if you have never used your benefits or if you have previously used your benefits as well as additional important information.
INSTRUCTIONS FOR USING VA BENEFITS
ADDRESS AND/OR DIRECT DEPOSIT
Address and direct deposit information must be kept current. You are required to contact the VA to update your direct deposit. If your address changes, please contact your School Certifying Official.
For chapters 30, 1606 and 1607, students can use the Web Automated Verification of Enrollment (WAVE) system. If you want to start using direct deposit (chapters 30, 33, 35, 1606 and 1607) or change your direct deposit, please call 1-877-838-2778 and provide the following information:
- Account number
- Nine digit bank routing number
- Type of account (checking or savings)
eBENEFITS
You are encouraged to register and utilize eBenefits to assist you in the following:
- Obtain up to date information on your educational entitlement
- Update your Direct Deposit and personal contact information
- Download VA letters and personal documents
- View the status of our payments (both educational and disability)
VERIFYING YOUR ENROLLMENT
If you receive Chapter 30, 1606, or 1607 you must verify your enrollment monthly by Web Automated Verification of Enrollment (WAVE) or by Interactive Voice Response (IVR). Chapter 33 students must verify enrollment via text or email. Chapter 35 NCD students are mailed a monthly verification form (VA Form 22- 8979).