Getting Started with Qualtrics
Creating a Qualtrics Account
- To create your Villanova Qualtrics account, please go to villanova.qualtrics.com and sign in with your Villanova username and password.
- Review the Terms of Service and click I accept at the bottom.
- This will take you to the My Projects landing page. From here, you can click Create New Project to create your first survey. All work is automatically saved.
- When you are finished with your Qualtrics session, click the profile icon in the upper-right corner and select Logout.
Using Qualtrics
To get started, follow the online guides or on-demand training videos
Note: To view the training videos, please disconnect from the Villanova VPN or Gateway.
To access the training videos:
- Go to https://basecamp.qualtrics.com/
- Click Log In.
- Click Qualtrics Credentials as the sign in method.
- Select the Sign in with SSO link.
- Enter villanova (all lowercase) in the Organization ID box and click Continue.
- Log in with your Villanova username and password.
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Support Information
If you need assistance, please reach out to us ospie@villanova.edu
If you need assistance outside of Villanova business hours or you believe Qualtrics support might be better able to assist you with your request, submit a ticket to Qualtrics:
- Go to https://support-portal.qualtrics.com/
- Click Login
- Click Sign in with SSO
- Enter villanova in the Organization ID box and click Continue.
- Log in with your Villanova username and password.
- Click "Get Technical Support"
- Select "Survey Platform & XM Directory" as your Qualtrics product.
- See if the Qualtrics AI Support Assistant is able to help you. If you need to reach Human Support, respond to the "Did I answer your question?" prompt with "No" and then select "Contact support".
- Select the support communication method that works best for you.
- Provide a detailed description of your question or problem and submit your request.