Villanova University: Nurse Manager Certificate Program

Would you like to expand your management abilities? Is it difficult to find time for professional development topics relating to your job? Attend a series of courses that will build management skills for clinical and unit manager. This program focuses on core concepts, contemporary theories and management strategies. Content has been developed recognizing the variety of life experiences that participants bring to the classroom. Lecture, discussion, audiovisuals, role-playing, case studies and group activities all support a variety of learning styles, as well as the application of content to real life situations. Attend as many courses as you like or earn a certificate by completing all six courses. In order to receive continuing education credit, participants must complete at least 85% of each session.

You may also bring the Nurse Manager Certificate Program to your organization.

Dates:	March 2 - June 22, 2012
Time:	9:00 AM - 4:00 PM
Location:	Driscoll Hall, Villanova University
Fee:	$995 (or $175 per individual day)
Contact Hours:	34.5 for entire program / 5.75 per day
Faculty:	Patricia M. Haynor, Ph.D, RN, NHA

Organizational Leadership and Management Theory and the Role of the Nurse Manager
March 2, 2012	The connection between organizational theory, organizational structure, and the manager's role will be explored. Basic concepts of leadership including myths, traits, types and skills will be discussed as a tool for survival in today's health care environment. Effective ways to enable and facilitate staff will be highlighted. Learn how to enhance the functioning of your unit while improving satisfaction and productivity.
Decision Making/Problem Solving/Critical Thinking Skills
March 30, 2012	Here is an opportunity to relate decision-making and creative/critical thinking skills to the role of the nurse manager. Find out how to do a gap analysis; review decision- making models; and acquire new problem solving strategies that are useful in work related situations. Utilize a “six-thinking hats” strategy to expand your critical analysis abilities.
Team Building: Selecting/Developing/Motivating/Empowering/Coaching Staff
April 20, 2012	This course is all about making teams work more effectively. It begins with keys to successful recruitment and moves on to a look at the manager's responsibility for the development and socialization of employees. Theories of motivation and their appropriate uses in the work setting will be reviewed. Separate the manager's role as a coach from that of counselor. Find out how to empower others.
Performance Appraisal - Staffing and Scheduling
May 11, 2012	Improve your performance appraisal skills so that your assessments are fair and equitable. Look at key concepts in the appraisal process. Find out what biases and prejudices you bring to that process. Discuss key factors that influence motivation and productivity. Explore the role of the nurse manager in relation to the staffing and scheduling process, including scheduling methods, standards, plans and classification systems.
Financial Management
June 1, 2012	Here is a unique opportunity to expand your budgeting skills. Review basic concepts of financial management and apply selected economic principles to health care finance. Look at a health care budget and review the budget building process. Learn new ways to analyze financial statements.
Human Resources Management - Conflict/Negotiating/Time Management
June 22, 2012	Discover several ways to enhance your role and fine-tune your skills in the management of staff. Review time management strategies and develop a personal action plan. Discover your own negotiating strengths and identify areas for improvement. Learn six crucial steps in the negotiating process. View conflict as a disruptive and/or a constructive force in today's health care environment.

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