Unit Updates, March 2017

Welcome to the UNIT Updates webpage where UNIT will display monthly updates on services and solutions, projects, new UNIT initiatives and relevant UNIT information for the Villanova Community.  Please let us know if you have any comments or ideas for future issues.

Unit Updates

New Web Conferencing Tools

The Instructional Technologies has been doing research and working with faculty pilot groups to provide better web conferencing software for the University.   After researching ten products, it has been determined that we will adopt two products, Zoom and Blackboard Collaborate Ultra, as suitable replacements to Adobe Connect.  Both of these products will add functionality, including the ability to participate by phone and enhanced accessibility features, to help create a better online or hybrid course for both faculty and students.  Effective Summer Session 2017, Adobe Connect will no longer be available and our web conferencing tools will be Blackboard Collaborate Ultra and Zoom. UNIT has been holding weekly group training sessions for both BB Collaborate Ultra and Zoom.  To sign up for these sessions, please visit the Training Calendar site. 

Unit Updates

Xfinity Stream

XFINITY TV has been rebranded to XFINITY Stream.  So what does this mean for XFINITY On Campus?  For Villnaova XFINITY On Campus users, the experience is the same. The main difference is a new app name and new app icon.  For viewing on a mobile device, if you already have the ‘XFINITY TV’ app, then the App Store will ask you to download the latest app update and the icon and name will change on your mobile device. Users who have never downloaded the app will search for “XFINITY Stream” in the App Store.  The user interface of the web and app experience do not change from what is currently used by students.

Unit Updates

NY Times Square Villanova Ad

UNIT’s Multimedia Technologies not only assists in the creation of academic videos but works with various departments to create video-based materials that externally promote the University. For a second-year UNIT’s Multimedia Technologies group, in collaboration with UCM, created an advertisement that ran in Time’s Square during the NCAA Big East Tournament. This ad, featuring the Villanova basketball team, academic scenes, and service trips had an estimated 1.5 million viewers per day and encouraged viewers to use the hashtag #LetsMarchNova.


Unit Updates

Adobe Experience Manager Training Sessions

UNIT’s Web Services team offers regularly scheduled training sessions on Adobe Experience Manager, the University’s web content management system.  Our next training is scheduled for 3/28/17 and will cover Using Forms.  For additional information on training and general help topics visit http://cmshelp.villanova.edu

Unit Updates

Email Spam Tips—Missing Email?

UNIT enhanced SPAM services that protect the University Email system.  These services are designed to reduce malicious activity and combat SPAM.  Sometimes false positives will treat 'good' mail as SPAM.  Here are some tips to verify that you are not missing any valid Villanova email:

  • Check your junk folder
  • If email is not junk, mark as 'Not Junk' by right clicking the email and selecting the Junk – Never Block Sender
  • Review your daily SPAM Quarantine Digest

If valid email goes into your quarantine digest,

  • Release the message by clicking that option on the right hand side
  • Login to quarantine.villanova.edu and view all the messages deemed as SPAM as a sortbale list.  Select desired emails to release and click release option

To Prevent messages from going to spam, Add items to the Safe Sender list by going to Settings > Options > Block or allow and add important emails to ensure they are not blocked.  

Unit Updates

IT Security: Preventing Tax-Related Identity Theft

The season of tax preparation is well underway. We receive 1099s and W-2s, gather receipts, contact accountants, and perhaps choose an online tax preparer. Taxpayers who file taxes via mobile devices, tablets and online tax applications,  should be especially diligent about their security.

The Federal Trade Commission (FTC) offers the following tips to prevent identity theft:

  • Use a secure Internet connection if you file electronically, or mail your tax return directly from the post office.
  • Shred copies of your tax return, drafts or calculation sheets you no longer need.
  • Respond as soon as possible to all mail from the IRS.
  • Never give out your Social Security number unless necessary.
  • Research tax preparers thoroughly before divulging personal information.
  • Check your credit report at least once a year for free at annualcreditreport.com to make sure no other accounts have been opened in your name.

Also, please be aware that the IRS does not contact taxpayers by email, text or social media, only via regular mail. For more information about tax identity theft, please visit the FTC at ftc.gov/taxidtheft and the IRS at irs.gov/identitytheft.

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