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vDesktop FAQ's


What is vDesktop?

vDesktop is a technology which allows users to access a full virtual Windows desktop environment from a desktop, laptop, or mobile device. The virtual desktop runs from a centralized server secured in Villanova's datacenter.

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What computer system or platform do I need to access vDesktop?

Windows, Mac OS X, Linux, iOS, Android and many other devices can access vDesktop. 

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What is Citrix Receiver?

Citrix Receiver is a program that acts as a bridge between your local computer and the virtual machine you connect to, enhancing and adding a number of features like copy-paste and local printing. Please visit the Citrix Receiver website to learn more and download receiver on your computer. 

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Who can access vDesktop?

Current VU faculty, staff, and students

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Can I store data or files on vDesktop?

No,  you will have access to your avaiable network drives. You can also use a USB flash drive, or sign-in to Dropbox or any other cloud storage service to save your data.

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Can I print from vDesktop?

Yes, printing is available on a vDesktop session. 

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What are the system requirements for vDesktop?

You can use Internet Explorer 8 or higher, Google Chrome, and Mozilla Firefox for accessing vDesktop. 

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Is there a time limit associated with vDesktop?

There is no time limit for an active vDesktop session.  A vDesktop session will terminate after 2 hours of inactivity, so please remember to save your work often.

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What happens to the contents of my vDesktop when I log off or disconnect?

Your vDesktop session is destroyed immediately after logoff. Anything saved directly to the desktop is immedidately discarded.  To save your data, please use your network (N) drive, a USB key, email, or online storage (i.e. Dropbox).

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Is vDesktop accessable from off campus?

 Yes, vDesktop can be accessed from either on or off campus with a working internet connection.

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How do I request additional software to be part of vdesktop?

You can submit a software request to be virtualized in this form.

The application testing and virtualization is a timely process and takes 1 month lead time for availability should the application be approved.

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What is Two-Factor?

You can learn about Two-Factor by visiting this page.

 

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University Helpdesk

Call Us: 610-519-7777
M-Th 8am-7pm
F 8am-5pm

Walk-ins: Falvey Memorial Library, First Floor
M-Th 9am-7pm
F 9am-5pm

Walk-ins: 
TechZone @ The Commons
Chapter Hall
M-Th 9am-7pm
F 9am-5pm

School of Law Helpdesk

Call Us: 610-519-7700
Walk-ins: Law Library Rm 104
M-F 9am-5pm

Classroom Technologies Hotline

610-519-5631

password

Once accepted as a student, please reset your password.  This password will be used for MyNova, Email, Blackboard, and any other single sign on page at the University.

wireless printing

Wifi Printing is currently NOT supported in the Residence Hall.  Unit recommends students connect with bluetooth enabled devices. 

limited

Internet Ready/SMART TV and Gaming devices, such as Apple TV, Roku, XBOX and others may have limited functionality with our network configurations.

Many students on campus may wish to connect to a VPrint printer using their own laptop. This is an option, however a print driver will have to be installed on the laptop. Visit this page for instructions.