When a medical emergency occurs on campus, an individual should dial 9-4444(from a campus phone) or (610) 519-4444 (from a cell phone) to reach a dispatcher for the Villanova University Department of Public Safety. Public Safety will then dispatch Villanova EMS. Should an individual dial 911 from a personal phone instead of contacting Public Safety directly, the county dispatcher will contact the Department of Public Safety to request that Villanova EMS be dispatched.
Once dispatched for a medical emergency, the duty crew responds in a fully licensed and equipped Basic Life Support (BLS) ambulance. Due to the small size of our coverage area and location within campus, our average response time is less than three minutes. All life-threatening emergencies require the simultaneous dispatch of Advanced Life Support (ALS) Paramedics — typically Delaware County Medic 15 — from Radnor Fire Company. While Villanova EMS services are free of charge to all of our patients, those seen and/or treated by Medic 15 will be billed for ALS services.
Most patients requiring transport will be taken to Bryn Mawr Hospital, located just 1.5 miles from Villanova's campus. Villanova EMS does, however, transport to Lankenau Hospital and Paoli Hospital on a regular basis. More critically injured patients may require transport to a trauma center — typically Paoli Hospital. In rare instances, and under certain circumstances, Villanova EMS may request PennSTAR or MedEvac transport helicopters to transport critically injured patients to their final destination.