610-519-6979 (option #1)
We are located at Garey Hall
at the intersection of Spring Mill Road and County Line Road
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The Department of Public Safety reports administratively to the Executive Vice President. It is organized in a ranked structure operating 24 hours a day, seven days a week, 365 days a year. We provide the following functions and services to the community:
Key Administrative Positions:
Description and Statement of Responsibilities of Functional Units and Key Personnel:
A. Director of Public Safety
The Director of Public Safety is the chief executive officer within the Department and reports directly to the Vice President for Administration and Finance. Functional areas the Director is responsible for include: primary administration, management, planning, research, budget, community relations, and vision advancement for all members of the Department.
B. Associate Director of Public Safety
The Associate Director has management responsibility for the operational and administrative functions associated with the Public Safety Patrol Unit, Housing Security Unit, shift managers and supervisors, and communications personnel. The Associate Director supervises the Special Events Manager and therefore assists with planning and staffing for University special events. The Associate Director oversees the Departmental Field Training Officer (FTO) Program; performance appraisal process; employee recognition efforts and Departmental disciplinary procedures. He/she assists subordinate employees in identifying goals, objectives and expectations. The Associate Director is responsible for implementing and monitoring operational policies and procedures, leave management and overtime assignment for patrol personnel. The Associate Director reports to the Director.
The Assistant Director of Public Safety will have the responsibility for the operational and administrative functions of the Investigative Unit. The Assistant Director of Public Safety is designated as a Deputy Title IX Coordinator and is the primary investigator of all reports of sexual assault and related misconduct. The Assistant Director of Public Safety oversees victim and witness assistance. The Assistant Director of Public Safety supervises two investigators and reports to the Director of Public Safety. The Assistant Director of Public Safety is responsible for overseeing Departmental record-keeping and for providing the Dean of Students Office with reports of student misconduct. The Assistant Director of Public Safety conducts crime analysis and shares crime trend data with other functional units within the Department. Crime data compiled by the Assistant Director of Public Safety is used to comply with the University’s Clery Act reporting responsibilities.
D. Director of Parking and Transportation
The Director of Parking and Transportation is the administrator of the parking and transportation functions of the Department which include parking enforcement, student shuttle operations and services. The Director of Parking and Transportation responds to special event parking needs, and develops strategies to manage parking during peak times. The Director of Parking and Transportation also oversees the University’s fleet of passenger vans, as well University drivers. The Director of Parking and Transportation also oversees the annual issuance of parking permits.
E. Emergency Services Manager
The Emergency Services Manager coordinates all aspects of the Department's emergency preparedness and response activities. The Emergency Services Manager oversees implementation of the campus-wide Emergency Management Plan and will initiate activities that will better prepare the University's overall crisis response. The Emergency Services Manager will coordinate activities associated with the Department's technological equipment, including access control systems, emergency phones, fire alarm monitoring systems, radio equipment, incident management software and departmental webpage, including the NOVA Alert system. The Emergency Services Manager is also responsible for the maintenance, inventory and processing of all keys and key request throughout the Villanova University campus.
F. Manager for Compliance and Employment
The Manager for Compliance and Employment is responsible for all aspects of the Department's work towards accreditation through the International Association of Campus Law Enforcement Administrators (IACLEA). Activities include reviewing and interpreting accreditation standards, drafting policies and procedures for review by the Director, maintaining proofs of compliance with IACLEA standards, and serving as the main liaison with accreditation officials from IACLEA.
The Manager for Compliance and Employment is also responsible for all recruitment and selection initiatives for new employees within the Public Safety Department, as well as administration of the promotion process. This includes patrol, housing, communications, and parking enforcement. The Manager for compliance and Employment is responsible for ensuring that all employees undergo proper pre-employment screenings and background investigations and acts as the liaison between the Department and the Office of Human Resources for all new hires. The Manager for Compliance and Employment is responsible for Clery Act compliance for the department.
G. Special Events Manager
The Special Events Manager is responsible for the operational and administrative functions associated with Villanova University events. The events manager is the primary contact with events coordinators from both on and off campus, participating extensively in pre-event planning and determining public safety staffing needs for all events. In addition the Special Events Manager works throughout the year with the Conference Services Office to coordinate public safety support for on-campus activities sponsored by the Villanova Conference Service Office, and groups not affiliated with Villanova hosting events on campus. The Special Events Manager will ensure that there is adequate public safety staffing and parking for all events on campus. The responsibility for Lost and Found Property will be managed by the Special Events Manager, including the process by which we release found property to the owner. The Special Events Manager will also have the responsibility for the quartermaster function, vehicle acquisition and maintenance, as well as certification of van drivers for the University. The position will also be responsible for management of the University's CCTV systems, and will coordinate design, installation, and maintenance with University Departments and outside vendors. The maintenance of the CCTV and monthly operational checks will be performed by the Special Events Manager. The Special Events Manager will report directly to the Associate Director of Public Safety.
H. Training Specialist
The training specialist works closely with the Associate Director to develop and deliver training to departmental personnel. The training specialist personally trains newly hired personnel, conducts training as part of the Field Officer Training (FTO) program, and coordinates and delivers in-service training. The training sergeant is responsible for maintaining accurate records of all departmental training, and coordinates activities with the Manager for Compliance and Employment to ensure that training is in Compliance with IACLEA standards, as well as with the Office of Human Resources to coordinate the delivery of training offered to the broader University community. The normal shift for this position is 6AM to 2PM; however, the incumbent may be required to work other shifts as needed to deliver or coordinate training.
I. EMS Coordinator
The EMS Coordinator is a uniformed officer in the Department of Public Safety who acts as a liaison between VEMS and the Department of Public Safety. The EMS Coordinator works closely with the VEMS Executive Board and assists with administrative and oversight of VEMS. The EMS Coordinator will report to the Director of Public Safety on VEMS issues, but reports through his or her normal chain of command for their other responsibilities.
J. Administrative Assistant II
The Administrative Assistant is responsible for general administrative tasks of the Department as well as for the Director. The Administrative Assistant II reports to the Director and completes written correspondences, composes the Public Safety Bulletin, assists with administrative and technical support in the areas of departmental budgets and procurement, petty cash fund, departmental events, special details and off hour assignments and duties. The Administrative Assistant II also reconciles procurement cards and completes requests for payment. Also responsible for the payroll of full time and part time staff.
K. Communications Function
The Communications Center is the nerve center of the Department's operations. In other words, it is the communication hub for the entire Department. The success or failure of our security/crime reporting system rests upon the abilities of the Communications Officer. Communications Officers receive and process the various calls through a variety of systems and relay the essential information to the proper Officer(s) and/or personnel. A Communications Officer is a professional capable of reacting quickly and effectively in all types of stressful situations.
Because of the sensitive nature of a Communications Officer's job, the Communications Center is a restricted access area, limited to those personnel working in or assisting with the Communications function. The communication center is supervised by the on-duty shift supervisor.
In the event of an emergency and the VUDPS Communications Center is incapacitated, the backup Communications Center is located in Garey Hall. All policies and procedures defined in this policy as well as the policy defining the use of the Communications Center shall equally apply to the backup Communications Center when in use.
This section is designed to provide you with an overview of the Communications Officer's primary responsibilities.
1. Telephone Systems: Calls for assistance are received through the standard phone system direct to the VUDPS dispatcher at 519-5800, on the emergency line at 519-4444 (ext. 4444), or through the Emergency Call-box system (which are single-button direct-dial phones, with a cellular configuration).
2. Radio Transmissions: All radio transmissions are relayed through, or monitored by, the Communications Center.
3. VEMS Paging System & IAM Responding: The Villanova Emergency Medical System is activated through the radio system. This device alerts and notifies VEMS personnel of a medical emergency requiring their immediate response.
4. Radio and Phone Recorder: All telephone calls to Villanova Public Safety dispatcher and the designated primary radio channel transmissions are recorded for immediate playback during emergency situations, as well as review by supervisory personnel, investigators, and Departmental administrators.
5. Alarm Computer Systems: Fire alarms, Burglary alarms, Intrusion alarms and Panic alarms are received at a central computer system located in the Dispatch Office. This computer monitors alarm systems in all campus buildings.
6. Computer Automated Dispatch (ARMS): This computer program is utilized by the Dispatchers to record all incidents, occurrences, and response times. An automatic incident number with (times/dates) will be generated along with reportable case numbers. Dispatchers and Officers will maintain the databases within the system (Master Name Files, Property Files, Suspect and Vehicle information). NOTE: Also refer to ARMS.
7. Portable Radio Charging Location: All of the portable radios for the Department, are signed out by officers with the dispatcher, charged, and stored in the Communications Center
8. CCTV monitoring.
9. Communication is one of the most important elements in Public Safety operations. It is through this medium that most incidents/emergency situations are initiated and reported to the officer in the field
L. Patrol Function
The patrol function is divided into three shifts by time of day. A Lieutenant and two Sergeants supervise each shift and are responsible for the supervision and direction of the patrol officers. Each Sergeant reports to their respective shift Lieutenant and each Lieutenant reports directly to the Associate Director. Functional responsibilities of patrol officers include preventative patrol, incident, crime and accident reporting, safety escorts, assist motorist with vehicle lock outs and jump starts, and physical security. Public Safety patrol officers are assigned to each shift and report directly to their assigned shift Sergeant and Lieutenant.
M. Crime Prevention Function
The Crime Prevention Function is managed by the Associate Director. Functional responsibilities of the crime prevention officer include the development and maintenance of crime prevention activities, coordination of residence hall presentations, coordination of the Department’s Rape Aggression Defense (RAD) Program, coordination with patrol and investigative functions, and the collection, collation, and dissemination of crime analysis information.
N. Victim Witness Assistance
The Victim Witness Assistance Function is managed by the Assistant Director assigned to the Investigations Unit. Victim and witness assistance is central to the Department’s role of maintaining a safe and secure campus. As the Assistant Director has a high level of contact with victims of crime on campus, he/she is appropriately tasked with assisting victims as they work to overcome any direct or indirect difficulties they encounter. Responsibilities include the coordination services such as academic and living accommodations, coordinating safety escorts for victims of crime, assisting with counseling or medical appointments, and working with outside law enforcement agencies.