Transcript FAQ

What is the cost of a transcript?

Online orders, (payable by credit/debit card) = $5.55 per transcript.

Walk-in or Mailed Requests (payable by check) = $6.00 per transcript.  
The request MUST contain a signed and dated release from the student.

Express Domestic Delivery = $30.00 additional delivery fee per address
(maximum 5 transcripts per address)

Express International Delivery = $60.00 additional delivery fee per address
(maximum 5 transcripts per address)

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Why is Villanova University charging me for my transcripts?

  • 24/7 access to ordering site.   Current and former students may submit a request from any computer connected to the internet anywhere in the world, regardless of dates of attendance.  Requests are authenticated through the student portal or through signature authentication.   There is no longer a need to send in a written request for transcript.
  • Improved tracking service. Order updates are emailed to students, and can be sent via text if the student elects notification by text. Order status and order history can be checked on-line at anytime.
  • Electronic Delivery options. Current and former students, with first attendance since September 1984 (non-credit students since 1999), have the option to select electronic delivery of transcripts by providing a valid recipient email address or selecting from a database of network recipients.  Electronic delivery is recommended.   This enables Villanova to electronically deliver transcripts in a safe, secure and efficient manner to students and student designated recipients such as Universities and Colleges, employers, etc., in accordance with the requirements of the Family Educational Rights and Privacy Act of 1974, as amended (FERPA).    Students selecting electronic delivery will receive an email notification indicating the delivery of the student’s official academic transcript to the student designated recipient.   Once the student designated recipient receives the official academic transcript, the student will receive a second email notification regarding the delivery of the transcript.
  • To cover the increasing cost of postage and supplies for paper transcripts.

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What are my delivery options?

Electronic  The Office of the Registrar offers official electronic transcripts (e-transcripts) to students with initial attendance since September 1984. The College of Professional Studies offers official electronic transcripts to non-credit on campus students with initial attendance since January 1999. The content of the official transcript is converted into a PDF document and delivered to the recipient by our contracted provider, Credentials Inc. Please see question 5 regarding Electronic Delivery and Verification for further information.

Mail your transcript Transcripts are normally mailed directly to the person, school, or company you indicated. Please fill in the appropriate mailing address. Remember to include the specific recipient and department when sending transcripts to a large institution, such as another University.

Transcripts ordered for delivery to a Villanova campus address will be delivered via Villanova campus mail.  Please indicate the name of the recipient and department or office when addressing to a Villanova campus address. 

Express Domestic or International UPS Delivery The charge for using express UPS Delivery of a paper transcript is $30 Domestic and $60 International Delivery per address.  Requests must be received by 3:00 PM on business days in order to be processed for express delivery. A confirmation will be sent when your request has been processed.  A maximum of 5 transcripts per address can be ordered per request.  P.O. Box addresses will NOT be accepted by UPS.

Pick up your transcript Transcripts may be picked up by the student/former student in the Office of the Registrar or College of Professional Studies one to two business days after receipt of the request. A photo I.D. is required.  
Transcripts cannot be picked up by anyone other than the student.

Faxing or emailing your transcript  Villanova University will not, under any circumstances, send transcripts via fax or email.  Please select electronic delivery if you wish to have an official transcript sent electronically and you have attended Villanova since September 1984 (main campus degree students) or January 1999 (on campus non-credit students).  See the FAQ on electronic transcripts for more information.

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What if I’d like an unofficial transcript?

All transcripts released by Villanova, both paper and electronic, are official and may be verified by the Office of the Registrar or College of Professional Studies.   No unofficial transcripts will be issued. When ordering an electronic transcript, the student should make certain that the recipient is willing to receive an official e-transcript. Current Students and recent alumni may view their unofficial academic transcript online via their myNOVA or NOVASIS accounts.

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How are electronic transcripts delivered and verified?

The University now offers official electronic transcripts. The content of the official transcript is converted into a PDF document and delivered to the recipient by Credentials Inc., the authorized delivery agent selected by the University. This is the most secure and the quickest method to deliver an official transcript, but the student should make certain that the recipient is willing to receive an official e-transcript.

E-transcript requests are processed 24 hours/day, 7 days/week. Once processed, the e-transcript is immediately sent to the designated recipient. 

When the e-transcript has been released by the Office of the Registrar or College of Professional Studies, the transcript recipient will receive an email containing a secure link to access the official e-transcript and a separate email with a password confirm their access and download the transcript. The email will be sent by “Credentials Solutions.” Recipients who seem not to have received the e-transcript should check their spam folder to make sure the email was not intercepted by their spam filter. The recipient will have 40 days to view the official transcript. If not viewed during that period, another e-transcript must be requested by the student. Once viewed by the recipient, the transcript will remain available for 48 hours before being deleted from the Credentials Solutions server.

Students provide their email address when ordering official e-transcripts. Then, as an added benefit of the e-transcript service, the students will receive two notification emails: one when the e-transcript has been sent and another when the e-transcript has been opened by the recipient. Both emails will be sent by “Credentials Solutions.” If the first email notification is not received within one business day, make sure the notification was not intercepted by a spam filter.

Although the University provides official electronic transcripts, some recipients may require official paper transcripts. Confirm that the recipient accepts official electronic transcripts prior to submitting the official electronic transcript request.

Saving Official Electronic Transcripts

The recipient has 40 days to view the e-transcript, but once viewed, the transcript will remain available for only 48 hours on the Credentials, Inc. server. If a saved copy is necessary, a recipient can download the transcript and save a copy.

No matter which storage method is used, the recipient must make sure the document is secure and FERPA guidelines are followed.


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More transcript information

Processing Time
Paper transcript orders are processed as quickly as possible and normally leave the Office of the Registrar within two business days of receiving the order. At the end of the semester, orders may require more time due to the volume of requests normally received.

Miscellaneous Information
All financial, disciplinary and registrar obligations (i.e., Transcript Holds) must be cleared before any transcript request will be honored.

The University issues academic transcripts only for academic work completed at Villanova University. Requests for transcripts of courses taken at other institutions must be directed to those institutions, including international institutions where study-abroad work was completed and credits transferred to Villanova.

Evaluative information such as courses completed, grades earned, etc. cannot be issued to an outside party unless the student/former student has given the Registrar written permission to release this information to that party. The Registrar may, however, disclose "directory information" as allowed under The Family Education Rights & Privacy Act (FERPA) without special permission. A list of the directory information can be reviewed at the Disclosure of Student Records web page.

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Contact Us

Office of the Registrar
Kennedy Hall, 2nd Floor
Phone: 610.519.4030
Fax: 610.519.4033
Meet Our Staff


The spring 2019 semester has begun!  All students should be fully registered for courses beginning in January 2019.

Drop/Add Deadlines
Students, please consult your respective program’s academic calendar for drop/add deadline. 
After the drop/add deadline, no changes may be made to your schedule. You must contact your college or program advisor directly if you choose to withdraw from a course.

Fall 2018 Incomplete (N) Grade Deadlines
Students: Those carrying an incomplete (N) grade for fall 2018 coursework must submit work to their instructor no later than Friday, January 25, 2019. 
Instructors: Grade Changes Requests for fall 2018 coursework are due no later than Friday, February 8, 2019.  See Grade Change Workflow located under Policies and Procedures, for instructions to submit change of grade.

* Spring 2018 Enrollment Report.pdf
Includes Spring Semesters 2015 - 2018 and summarizes by type, college, major, class and credit hours.