Oreo statue in the center of campus during Fall

Villanova offices and operations are redesigning their physical spaces and reimagining programs and protocols in order to promote health and safety. 

Employees and Office Spaces

Workplace Accommodations

According to the CDC, individuals with certain conditions—and certain populations—may be at a higher risk for COVID-19 infection. Those conditions may include:

  • Older adults (aged 65 years or older)
  • HIV
  • Asthma (moderate to severe)
  • Chronic lung disease
  • Diabetes
  • Serious heart conditions
  • Chronic kidney disease being treated with dialysis
  • Severe obesity
  • Being immunocompromised

Faculty and staff members who have been instructed to return to work on campus and have concerns about doing so due to a medical condition should follow the steps for completing a workplace accommodation request under the Workplace Accommodation Policy. The COVID-19 Workplace Accommodation Request Form will need to be completed in advance for review and consideration by the Office of Human Resources in consultation with your manager and/or dean. This process will also apply to student employees and graduate assistants should the need arise. 

Operational Considerations

Please review additional information about telecommuting, positions that require an on-campus presence, flexible scheduling, and staggered start and end times in the Faculty and Staff Guide for Returning to Campus.

Phased Return-to-Work

As Villanova prepares to reopen in the fall, faculty and staff will begin to return to campus through a phased approach. If individuals who would be on campus when normal operations resume need to consider telecommuting under the COVID-19 Temporary Telecommuting Policy due to a medical reason or personal need, they should complete the Telework Request Form for consideration by the Office of Human Resources and their manager and/or dean.

Phased Return for Research Faculty: The Office of the Provost has established a procedure to allow faculty and their research group members engaged in laboratory research to return to campus during Summer 2020 to perform activities that cannot be completed via telework. 

All employees who return to campus must complete training and comply with hygiene, social distancing, PPE, and all other appropriate COVID-19-related policies. The procedure includes:

  • The department chair prepares a department-specific plan and submits to the dean (or designee) and EHS for approval. Minimum requirements for the plan have been established by the Office of the Provost and EHS.
  • Upon department plan approval, each principal investigator (PI) prepares a lab-specific plan and submits to department chair, college dean, and EHS for approval. Minimum requirements for the plan have been established by the Office of the Provost and EHS.
  • Upon lab plan approval, PPE and cleaning supplies are issued to the PI and signage is posted indicating the lab is approved for research activity.

Phased Return for Faculty and Staff: All University offices that require on-campus operations are expected to be open for business by Aug. 17. Individuals whose presence on campus is required to meet operational needs prior to student move-in and the start of the fall semester will be expected to return to work on campus before Monday, August 17. All employees will be responsible for wiping down their workspaces at the beginning and end of each day.

Department managers/supervisors should:

  • Evaluate employee workspaces for the need for modifications. Areas of particular concern are open, shared office spaces and workspaces with a high number of walk-in customers
  • Consult with the Office of Facilities Management and EHS for modifications to physical space, installation of barriers, placement of signage, and rearrangement or removal of furniture
  • Determine if staggered schedules are warranted to decrease office density and to accommodate customer needs when in-class instruction schedules are expanded

Administrative Offices

Each departmental office area was reviewed by an area representative and Facilities Management to understand operational requirements, while also ensuring social distancing practices were being  followed. Moving forward, each area should continue to work with Facilities Management and choose from the list below to best ensure social distancing in their offices.

  • Keeping a bin outside the door to the area to collect and distribute deliveries
  • Utilizing signage to restrict kitchens, break rooms and common areas to one person at a time
  • Using plastic sheeting and duct tape to cover reception area furniture and discourage congregating
  • Using floor markings to manage waiting rooms
  • Purchasing or constructing plexiglass partitions/barriers for reception and other high-traffic areas

Departments and Operations


Campus Mail Services will provide an operational plan, which includes safety and hygienic protocols to all faculty, staff and students at the beginning of the fall semester.    

Graphic Services will operate its Print Centers with new physical distancing guidelines.  Communication on their services and operations will be forthcoming. 


Technology Support Services

UNIT is currently pursuing expanding Help Desk phone hours to support increased demands at the beginning of the fall semester.  The TechZone areas providing walk-up support services will be available and operating in accordance with physical distancing guidelines.  TechZone consultants will be trained to adhere to CDC guidelines for frontline workers.  UNIT-managed computer lab areas will be redesigned to accommodate social distancing guidelines as well as to follow safety and hygiene protocols.  

More information will be available on the TechZone website at the beginning of the Fall semester.  Students, faculty, and staff are encouraged to visit UNIT’s website for the Help Desk phone number, support email, or chat for IT support rather than in-person interactions whenever possible.

Instructional Technologies

Faculty requesting a demonstration of their particular classroom should contact the Classroom Technologies hotline at 610-519-5631 to coordinate a time prior to the start of classes to minimize contact with students. Classroom Technology representatives will troubleshoot all reported problems to the best of their ability remotely and will manually resolve issues outside of class time.  

UNIT is working with Environmental Health and Safety to develop proper safety and hygiene protocols for multimedia recording studios. Guidelines for these spaces will be communicated once the plan is finalized.

Wildcard Office

Wildcard transactions should be completed online whenever possible. Please contact the Wildcard Office by email or phone 610-519-6202 to receive remote support or schedule an appointment for in-person services.

  • Deposits: Visit Wildcard Account Services to add money to your NovaBucks account. The online deposit fee has been waived for the Fall 2020 semester.
  • New Wildcards: New students, faculty, and staff should submit their photo in advance by using My Photo on the University website.
  • Distribution of New Wildcards: New students living on campus will receive their Wildcard from their resident assistant upon move in. Distribution of Wildcards for new Law students will be coordinated with the Law School. All other new students not living on campus can contact the Wildcard Office to schedule card pick-up. New faculty and staff will have the delivery of their cards coordinated with their departments/hiring managers.
  • Lost Wildcards: All returning students, faculty, and staff should verify possession of their Wildcards prior to campus arrival and contact the Wildcard Office ( or 610-519-6202) if a replacement card is needed.
  • Mobile Application: All students, faculty, and staff are encouraged to download the Wildcard mobile application, available for iOS and Android. Please visit the Wildcard homepage and scroll to the “Go Mobile Set-up Instructions” section for details on how to get started with the CBORD Mobile ID app. Students may use the app to access their residence hall, room, and laundry facilities, and to select vending machines. Faculty and staff may use the app for all provisioned campus access.


Operations at the Inn at Villanova will be suspended for the Fall semester, as the building will serve as the first location for quarantine needs.  Staff from the Inn at Villanova will be contacting guests with reservations to assist with cancelations and rescheduling.  


All students will be strongly encouraged to order their books online and have them shipped to their homes in order to reduce the number of individuals visiting the University Shop at the start of the semester. More information about the University Shop procedures will be updated and communicated online.   


The mobility shuttle will continue to be the transport for faculty, staff and students whose injuries or disabilities prevent them from walking through campus. Please call Public Safety at 610-519-5800 or the Parking Office to arrange mobility usage.  Masks must be worn by all passengers.

The Wildcat On-Campus Shuttle will NOT be operating for the Fall semester for the safety of our students.

The Wildcat Off-Campus Shuttle will be running on regular hours, Monday - Friday 8:00 a.m.- 10:00 p.m. The schedule will be modified to accommodate for more stops at The Villas in Bryn Mawr. The shuttle will operate at half-capacity to account for physical distancing. Masks must be worn by all passengers.

The King of Prussia buses will operate on Fridays and Saturdays. Additional Saturday hours and stops will be announced. The shuttle will operate at half-capacity to account for physical distancing. Masks must be worn by all passengers.

The Campus Fleet Van usage will be altered for the Fall 2020 semester.  Fleet vehicles will be very limited and specific use policies are listed on the Fleet Van website.