Submit ticket here.
The server you are trying to reach, the University's Helix/Real Server, was taken offline on December 20th 2015. All users with content still residing on the server prior to it being taken offline were notified several times about the sunsetting of the real server and asked to contact UNIT to have their videos moved.
If you are a student who is seeing this error please let your faculty member know.
If you are a faculty or staff member looking for your videos please contact UNIT's Brian Sirak (firstname.lastname@example.org).
My Mediasite replaced the functions of the Real Server in 2014. For more information on how to use My Mediasite to upload and share files please contact Ankit Desai (email@example.com) or view the information below.
Lecture capture - My Mediasite
Learn how to Install the MyMediasite desktop recorder
Learn how to Record your own Lecture using MyMediasite
Learn how to edit your recordings
Learn how to download your recordings
Learn about your statistics on your recordings
Learn how to upload videos to MyMediasite and share it with your students
Chat Support Hours:
Mondays - Thursdays: 9AM - 7PM
Fridays: 9AM - 4PM
Submit ticket here.
If you are currently experiencing network connection issues, please fill out and submit this form so that we can help troubleshoot this issue.
Student Job Application
Apply for a job working in UNIT
Get connected to the most current and accurate research in the IT industry
Media Services can record events on campus for use in class, in Blackboard, ItunesU, YouTube or delivered via MediaSite. If you would like your event or class recorded please complete our "Request for Media Recording" form.
MyMediasite allows you to quickly and easily record and distribute a video or lecture from your laptop or even your iPhone! Read more about it here or contact Ankit.Desai@villanova.edu at 610-519-3266, CIT at 9-5777, or your college's representative in Instructional Technologies.