Leadership Symposium 2019

2019 leadership symposium

Are you ready to welcome a new challenge?

Are you looking for creative strategies for professional reinvention?


We invite you to join us at Villanova University's College of Professional Studies 2019 Leadership Symposium - a professional education course designed to bring together executives, managers, team leaders, and change agents for an intensive, engaging, and interactive learning experience.

You will learn from highly successful and inspiring practitioners and academic leaders, and gain insights for your own professional development from their stories of transition and reinvention. Readings and structured activities will afford you the opportunity to reflect on your current approach to leadership, as well as develop a strategy for how you will approach moments of change and uncertainty with creativity, courage, and positivity. The specific course goals include the following:


  • Explore and analyze factors motivating individual and organizational reinvention.
  • Understand core concepts associated with the Clifton StrengthsFinder and apply these concepts to the themes of reinvention of self, team, and organization
  • Identify and practice skills associated with reinventing one’s personal and professional activities and experiences.
  • Develop a personal and organizational reinvention strategy.
  • Describe and analyze best practices for reinventing your team and organization in the spirit of continuous improvement.



Friday, May 31, 2019

5:00 - 6:30 pm: Cocktails, Dinner, and Professional Networking
6:30 - 8:00 pm: Fireside Chat

Featuring Gene Ontjes, MS '80,  Chick-fil-A Franchise Owner/Operator & SERVE Leadership Speaker

Saturday, June 1, 2019 (Breakfast and lunch included)

9:00 am - 12:00 pm

  • Introductions
  • Exploring your current leadership paradigm
  • Reinvention of self: Identifying and leveraging one's unique strengths

12:00 - 1:30 pm 

  • Lunch and peer mentoring discussions

1:30 - 3:30 pm

  • Reinvention of teams: Identifying and leveraging the strengths of others
  • An exploration of concepts and models for team engagement, planning, and improvement
  • Reinvention of organizations: Identifying and leveraging the dimensions of organizational excellence and improvement  

3:30 - 5:00 pm

  • An application of continuous improvement in groups and organizations: Tina Agustiady, Certified Six Sigma Master Black Belt and Continuous Improvement Leader


Sunday, June 2, 2019

9:00  – 9:30 am: Breakfast and introductory exercise

9:30 – 10:00 am: Main takeaways from yesterday

10:00 – 11:00 am: Developing a personal, team, or organizational reinvention strategy plan

11:00 am – 12:00 pm: Closing remarks and Q&A over lunch with Rev. Rob Hagan, OSA




Attendees will earn a Villanova University certificate of completion.

Villanova alumni and staff are eligible for a $200 discount.



A block of rooms is available for guests at:

  • Fairfield Inn & Suites Philadelphia Broomall/Newtown Square ($169 per night)
  • Rooms must be booked by May 2nd to receive the hotel block rate

Book your group rate for the 2019 Leadership Symposium here.



Phone: 610-519-4300
Email: cps.info@villanova.edu


Ralph Gigliotti, PhD



Ralph A. Gigliotti, PhD
Director of Leadership Development and Research
Center for Organizational Leadership, Rutgers University

Ralph Gigliotti, PhD is Director of Leadership Development and Research at the Center for Organizational Leadership at Rutgers University, where he oversees a portfolio of faculty and staff leadership development initiatives and leads several research projects related to leadership and communication in higher education. Ralph’s research and consulting interests explore the intersection of organizational communication, leadership, and crisis communication within the context of higher education. Ralph’s research appears in numerous books and scholarly journals, and he has authored and co-authored several books, including A Guide for Leaders in Higher Education: Core Concepts, Competencies, and Tools (Stylus Publishing, 2017), Leadership: Communication and Social Influence in Personal and Professional Settings (Kendall Hunt Publishing, 2017), and Crisis Leadership in Higher Education: Theory and Practice (Rutgers University Press, forthcoming). Ralph currently serves on the Board of Directors for the Network for Change and Continuous Innovation in Higher Education (NCCI), and as co-secretary for the Training and Development Division of the National Communication Association (NCA). 

gene ontjes



Gene Ontjes, MS

On August 21, 2018, Gene entered his forty-fifth year as a Chick-fil-A Franchise Owner/Operator. He has two restaurants in the Philadelphia Area – Chick-fil-A Springfield Park and Chick-fil-A Ridley – operating under GENO Enterprises, LLC, with annual sales above $14M. Gene has received from Chick-fil-A, Inc. the Symbol of Success Award in recognition of outstanding sales growth, as well as induction into the Champions Club for outstanding profitability.

Since 2005, Gene has been presenting The SERVE Leadership and High Performance Leadership Models to business leaders around the world. He has provided training to audiences in Costa Rica, Jordan, Lebanon, The United Arab Emirates, Algeria, India, Peru, China and The United States. Most recently, Gene addressed an international audience at the 14º Congreso Internacional de Retail 2017 at the Seminarium Perú.

Gene received his Master of Science in Counseling and Human Relations from Villanova University in 1980. Gene and Regina Ontjes are owners of Black Bike Properties LLC, a real estate holding company located in southeastern Pennsylvania.

tina agustiady



Tina Agustiady

Tina Agustiady is a certified Six Sigma Master Black Belt and Continuous Improvement Leader.  She currently teaches and designs courses for Villanova's Six Sigma Program in the College of Professional Studies.

Her many activities and responsibilities include serving as the past Lean Division President and current Technical Vice President of the Institute of Industrial and Systems Engineers (IISE).  She has served as a board director and chairman for the IISE annual conferences and Lean Six Sigma conferences.

Tina is an accomplished thought leader with extensive publications, including "Statistical Techniques for Project Control", "Sustainability: Utilizing Lean Six Sigma Techniques", "Total Productive Maintenance: Strategies and Implementation Guide", "Communication for Continuous Improvement Projects" and "Design for Six Sigma: A Practical Approach through Innovation". She is a series editor for CRC Press/Taylor and Francis series, Continuous Improvement and Lean Innovation and Management. She also served as an editor for the International Journal of Six Sigma and Competitive Advantage.

She was honored to be a Feigenbaum medalist for 2016 and a Crosby medalist for 2018.

tina agustiady



Rev. Rob Hagan, OSA

In his 16th season at Villanova, Rev. Rob Hagan, O.S.A. is Villanova’s Senior Associate Athletics for Student-Athlete Welfare.  As part of his role in the Athletic Department, he oversees the areas of Sports Medicine and Strength and Conditioning, and is also the administrator for the golf program.  Father Rob came to Villanova in 2003 as the Assistant Athletic Director for Compliance, and was promoted to his current position in July 2004.

Father Rob graduated from Villanova with a Bachelor of Arts degree in 1987.  He went on to earn a J.D. from Widener University School of Law in 1990.  After receiving his law degree, Father Rob spent seven years as an attorney with Gillin and Associates, where he served as Criminal Defense Counsel, in addition to handling contract negotiations, arbitrations and mediations.  He also served as assistant counsel to the Solicitor for the Delaware County Solid Waste Authority and the Delaware County Register of Wills.

Father Rob entered the Order of Saint Augustine in 1997.  He served as Chaplain as Thomas Jefferson University Hospital in Philadelphia and at the University of Maryland, College Park, and received a Masters in Theology from the Washington Theological Union in 2003.  He is a past member of the Pennsylvania Bar Association, the Delaware County Bar Association and the Delaware County Association of Criminal Defense Attorneys.  Father Rob also serves as the chaplain for the Villanova men’s basketball and football teams.