Unit Updates

Welcome to the UNIT Updates webpage where UNIT will display monthly updates on services and solutions, projects, new UNIT initiatives and relevant UNIT information for the Villanova Community.  Please let us know if you have any comments or ideas for future issues.

Unit Updates

Mandatory IT User Awareness Program

Manditory Securitty Awareness Training:  It seems like every other week there is a new security breach at major corporations like Sony, Target and Home Depot. As we have seen, colleges and universities are also not immune to this troubling trend. Avoiding a disruption to campus operations and safeguarding personal information, confidential university data and intellectual property are paramount to protecting Villanova.

With that in mind, UNIT has created an IT User Awareness program in Blackboard to take a proactive approach to securing the University’s information. Because it is critical that each member in our community understand his or her role in preventing a data breach on campus, this training is mandatory and needs to be completed by Friday, May 1. The safety and security of our students, faculty, staff and alumni are of the utmost importance.  

Unit Updates

Secure Online Forms

UNIT has released a new and improved way to create online forms.  Forms will now be created in the AEM environment.  Forms paired with Permission Based Content has the capability to limit forms to certain audiences by requiring them to login to view the form.  Training will be provided to any AEM Author user in the Summer months.  All existing forms will be converted over to the new system by Fall 2015.

Unit Updates

VoiceThread--Create a verbal discussion online

Are you interested in facilitating a verbal discussion in an online environment? VoiceThread is an interactive collaboration and sharing tool that enables users to add images, documents and videos, and to which other users can add voice, text, audio file, or video comments. This tool is fully integrated with the Blackboard course environment and found under Tools.

Unit Updates

PC Refresh: Building Schedule & FAQ's

The University 2015 PC Refresh is right around the corner.  UNIT has made available important information related to University deployment building schedule, staff and faculty eligibility, computer makes and models, redeployed computers, and software.  Click HERE to view FAQ's.  

Unit Updates

Need IT Help & Support: Self Service Requests

Need Help? UNIT has implemented a new easy use Self Service Help Desk system for support requests, outage reports and general questions on IT related needs. To submit an Incident Ticket through Villanova's Self Service Help Desk click HERE

Unit Updates

IT Security Tip: Clean Desk Policy

UNIT encourages “clean desk” best-practices to ensure that all sensitive/confidential materials are removed  from personal and public workspaces,  and locked away when the items are not in use or an employee leaves his/her workstation.

Sensitive/critical information about employees, intellectual property, customers, and vendors should be secure in locked areas and out of site; but,  it is also part of standard basic privacy controls.

Unit Updates Archives

Chat Support Hours:
Mondays - Thursdays: 9AM - 7PM
Fridays: 9AM - 4PM

MS Office
Available for Students & Staff for $9.95

Network Connectivity Form

If you are currently experiencing network connection issues, please fill out and submit this form so that we can help troubleshoot this issue.

Student Job Application

Apply for a job working in UNIT

Gartner Resources Avaiable Online

Get connected to the most current and accurate research in the IT industry