Phone Features


Service Description
Unit manages all data, voice, wireless, network security, and cable TV services; along with the Wildcard access infrastructure on campus.

Included Services

  • Call Me - enables your voice mailbox to call you to check voicemail
  • Dial by Voice - eliminates the need to look up phone numbers, simply speak the name by connecting to the speech attendant (610-519-5500)
  • Find Me - allows calls to transfer to your cell without sharing your cell number. Allows you to reject or accept the call.
  • Meet Me Conferencing - Participants dial into a pre-established number for conference calls at a specific time.
  • Notify Me - Notifies you when callers leave voice messages in email.
  • Phone Documentation - Avaya digital phone information
  • Voicemail - Allows you to receive or send voice messages.

Service Availability

Support Availability
Monday - Friday 8 a.m. - 5 p.m.

Available Training
Training can be found online, by visiting the documentation page.

How to Request the Service
New service requests must be documented through the help desk (610)-519-7777.

Further Information or Support
Please Contact the HelpDesk 610-519-7777.  You can also fill out a help desk ticket @

Chat Support Hours:
Mondays -Fridays: 9AM - 4PM


 UNIT's TechZone 

Need hands on technical support or just have questions? Visit UNIT's TechZone, located in Vasey Hall.

Upcoming Maintenance

UNIT Scheduled Maintenance


Gartner Resources Avaiable Online

Get connected to the most current and accurate research in the IT industry


Virtual Desktop
Academic Apps

UNIT TechZone Job Application

UNIT Student Job Application
Apply for a job working in UNIT