Phone Features

phone

Service Description
Unit manages all data, voice, wireless, network security, and cable TV services; along with the Wildcard access infrastructure on campus.


Included Services

  • Call Me - enables your voice mailbox to call you to check voicemail
  • Dial by Voice - eliminates the need to look up phone numbers, simply speak the name by connecting to the speech attendant (610-519-5500)
  • Find Me - allows calls to transfer to your cell without sharing your cell number. Allows you to reject or accept the call.
  • Meet Me Conferencing - Participants dial into a pre-established number for conference calls at a specific time.
  • Notify Me - Notifies you when callers leave voice messages in email.
  • Phone Documentation - Avaya digital phone information
  • Voicemail - Allows you to receive or send voice messages.

Available Training
Training can be found online, by visiting the documentation page.

Service Availability
24/7 via Support Email

Support Availability 
Monday - Thursday: 8 a.m.-7 p.m., Friday: 8 a.m.-5 p.m

How to Access the Service
MyNova is a web based service, to access please visit novanet.villanova.edu

FAQs
For frequently asked questions, please visit the MyNova FAQs.

Further Information or Support
Please Contact the HelpDesk at 610-519-7777

You may also fill out a ticket via EasyVista