AV Installation and Support Policy

Policy:  Funding and support for Learning Space Upgrades

The primary role of Classroom Technologies is to support the University’s strategic plan by providing technology services and solutions for faculty, staff and students within the classroom. The primary role of the Classroom Technologies team is to provide A/V support for all registrar scheduled classrooms across campus.

  1. Monitor our Classroom Support Hotline (9-5631) from 7AM to 7PM Monday-Friday. Provide immediate on-site support for faculty, staff and students across campus; schedule one on one appointments for classroom training.
     
  2. Fund upgrades and new installations for learning spaces (classrooms, seminar, conference rooms and hybrid rooms) that are registrar scheduled; perform repairs and maintenance.
     
  3. Actively consult and plan in the future design of learning spaces.

Funding for the maintenance and upgrade of the Registrar rooms include the designated codes below within the Infosilem system; spaces are classified by tiers1 and include the equipment as specified:

CLASS (CLASSROOM) Installation, upgrades, replacement parts and support of new and old A/V equipment. Any computer or any other type of Audio Video device added to these rooms outside of tiered specifications becomes the responsibility of the College or Department who manages the location.

SEM (SEMINAR ROOM) Installation, upgrades, replacement parts and support of new and old A/V equipment. Any computer or any other type of Audio Video device added to these rooms outside of tiered specifications becomes the responsibility of the College or Department who manages the location.

CLU (CLUSTER ROOM) Installation, upgrades, replacement parts and support of new and old A/V equipment. Any computer or any other type of Audio Video device added to these rooms outside of tiered specifications becomes the responsibility of the College or Department who manages the location.

LH (LECTURE HALL) Installation, upgrades, replacement parts and support of new and old A/V equipment. Any computer or any other type of Audio Video device added to these rooms outside of tiered specifications becomes the responsibility of the College or Department who manages the location.

DL (DISTANCE LEARNING) Installation, upgrades, replacement parts and support of new and old A/V equipment. Any computer or any other type of Audio Video device added to these rooms outside of tiered specifications becomes the responsibility of the College or Department who manages the location. Rooms that are installed/owned and operated by a specific College are not covered by classroom funding.

CMP (COMPUTER ROOM) Installation, upgrades, replacement parts and support of new and old A/V equipment. Any computer or any other type of Audio Video device added to these rooms outside of tiered specifications becomes the responsibility of the College or Department who manages the location.

The venues as indicated by the following codes in the Infosilem system are not covered by UNIT funding. UNIT will provide support as per the following stipulations:

LAB (LABORATORY) College or Department are responsible for the cost of all upgrades and replacement parts. UNIT will help with the design, purchase and installation but all equipment/project cost will be charged by to the department.  Subsequent to a new installation, UNIT will support for a period of 4 Years within our business hours with the expense of any replacement parts or equipment being reimbursed by College or Department. After 4 years, the rooms would fall under the College/Department for support. At this time the option to receive an upgrade will follow and reinstate the terms above, if the upgrade is completed.

DEPT (DEPARTMENT) College or Department are responsible for the cost of all upgrades and replacement parts. UNIT will help with the design, purchase and installation but all equipment/project cost will be charged by to the department. Subsequent to a new installation, UNIT will support for a period of 4 Years within our business hours with the expense of any replacement parts or equipment being reimbursed by College or Department. After 4 years, the rooms would fall under the College/Department for support. At this time the option to receive an upgrade will follow and reinstate the terms above, if the upgrade is completed.

1Classroom Specifications - Venues scheduled by the Registrar

Tier 1 - Basic Classrooms - support analog, digital and BYOD devices (via wired AV connectivity) includes projector, control system, sound amplification; improvements in basic technology as needed).

Tier 2
- Tier 1 + Various “Mix & Match” Upgrades, e.g., digital annotation, camera, mics ,etc.; shared lecture capture platform (MediaSite system) that automatically captures, manages, stores, publishes rich media (webcast of lectures) for on-demand student review and DL initiatives.

Tier 3
- Larger classrooms: (Tier 2 + Various “Mix & Match” Upgrades: Multiple LCD Displays / Projectors, Cameras, Mics, dedicated platforms for lecture capture and conferencing.

Seminar Rooms for Hybrid Teaching - Modified Tier 2 or 3, designed around unique needs of hybrid learning. These spaces are small, 6-10 seat classrooms with an emphasis on traditional campus students combined with remote learners, collaboration, high-quality audio and video, multiple cameras and microphones and annotation. These spaces also require more ambient sound and lighting control because of the conferencing nature of the class. Bartley 031 is our model for this type of space.

Labs/Collaborative Instruction - Modified Tier 3 designed around unique needs of collaborative learning. These spaces seat 15-40 students, feature 4 or more displays, wireless A/V connectivity, advanced control systems and programming. These spaces offer faculty a great deal of teaching freedom, support flipped classroom models and engage students in a different learning experience. CEER 104, Bartley Tech Center 1047 and Mendel 093 are our models for this type of space. These areas are typically owned/managed by the Colleges and thus not covered by UINIT funding.

Specifications for new construction & refurbished space - basic design/technology for all classrooms

  1. Stationary podium, raised floor (where possible) and drop ceiling to allow for wiring paths between rack and podium and ceiling mounted technologies (projectors, cameras and mics).
     
  2. Rack space in enclosed closet, podium or in area of podium to locally house A/V equipment
     
  3. Quiet HVAC with attention to other acoustical and lighting issues to make environment suitable for recording and conferencing;
     
  4. Classrooms should have the ability to share sources and resources, e.g., integrate with recording/webcasting equipment, codecs for conferencing, software-based web/video conferencing, cable TV feeds, presentations, emergency communications from centralized location, etc.
     
  5. Widescreen projectors, electric projection screens and A/V components capable of displaying native HD content
     
  6. Crestron control capability both within the classroom and remotely
     
  7. Sound amplification, camera & mic/s
     
  8. BYOD capable, wireless AV connectivity

Classroom Equipment and Wiring Refresh/Replacement (dependent on usage and the changes in technology trends)

Projectors, Displays (LED, LCD, annotation devices): 4-6 years
Screens: pull down screens - manual or electric: 4-6 years
Crestron Interfaces: 8-10 years; Switchers: 4-6 years
Peripherals (cameras, speakers, mics, wireless devices, etc.): 4-6 years
Podiums: 8-10 years
Wiring/cabling: 7-8 years

Contact Us

University Helpdesk

Call Us: 610-519-7777
M-Th 8am-7pm
F 8am-5pm

Walk-ins: Vasey Hall Rm 101
M-Th 9am-7pm
F 9am-5pm

School of Law Helpdesk

Call Us: 610-519-7700
Walk-ins: Law Library Rm 104
M-F 9am-5pm

College of Engineering Support

Walk-ins: College of Engineering
and Research Rm 209
M-F 9am-5pm

Classroom Technologies Hotline

610-519-5631

Report a Problem or Request Assistance

Call the Classroom Support Hotline @ 610-519-5631 to report classroom A/V problems, request assistance or request training. For basic operations we can often meet you right before your class and get you up to speed!