FAQs

What is Banner?

Banner is the name of a fully integrated software solution developed by Sungard Higher Education (Sungard HE) .It is used by the University to manage it's business operations. The Banner system is organized in different modules that manage student services,faculty advising services, accounts receivable, financial aid, alumni/advancement, finance budgeting, human resources. In addition there are a number of modules/forms (such as Finance, Parking, Career Services, Judicial Affairs Campus Ministry, Student Professional Development )built by VU Unit -EWS that provide more specific functionality to the existing modules. In addition, Banner includes self-service modules organized under Novasis that provide flexible and convenient personal and business functionality to students, faculty and staff.

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Who uses Banner?

The Banner Web Client is used for day-to-day business processing. The primary users are Administrative staff, student employees, staff in the academic department, and staff/faculty in the Dean's office.

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How do I get my Banner account?

To obtain your Banner account, your supervisor must open a Help Desk ticket or contact the UIS group. The UIS-EWS administrator will create the requested account and provide the appropriate privileges for your day-to-day use of the system.

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If I forgot my username/password, what do I do?

If you can't remember your Banner username/password, you may send an email message to support@villanova.edu or call (9)7777. The message should specifically state that you'd like to have your Banner password reset.

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What is different about Banner and NOVASIS?

The main difference between the Banner and NOVASIS is that the Banner Web based application is for day-to-day business processing and data-entry. It requires more user-end training and security. The primary users of Banner Web based application are the administrative departments (ex. Registrar's Office, Human Resources, Housing, Finance, Bursar's Office, Financial Aid, etc.). NOVASIS is a self service product for students and employees. It is accessible to all Villanova University employees, students, and alumni. The primary users of NOVASIS are Faculty and Students.

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Who maintains Banner?

Banner is maintained and troubleshooted from UIS-EWS group. This group provides maintenance, customizing/developing, troubleshooting and security.

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Who are UIS? (University Information Systems)

This group is composed of 2 subgroups. EWS (Enterprise Wide Systems) and DBA /Imaging . While EWS adjusts, changes, troubleshoots and maintains Banner modules, develop new ones or customize the existing ones as requested, DBA/Imaging provide DBA and Security Services.

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What are the PC requirements for Banner Web Client?

To access the Banner Web Client, your PC must have the following:

  • Jinitiator 1.3.1.18
  • Internet Explorer web browser versions (for Windows) 6.0 or higher
  • Netscape web browser versions (for Windows) 6.2.x or
  • recommended desktop settings is 1024 x 764 pixels 

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Can I access the Banner Web Client remotely (such as from a home PC)?

All connections to the Banner from outside the university require authentication through the gateway network.

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Who do I contact with Banner Web Client issues?

Email to support@villanova.edu or call 6140-519-7777.

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How do I get my printer setup for Banner job submission?

Please contact the Administrative Help Desk at to support@villanova.edu or call 610-519-7777

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How to I use the WEB print option in Banner?

The WEB print functionality allows the user to submit a Banner Job Submission job and receive the output as an email or print it to any printer. The option of receiving the output through email is not set up.

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How can I get Banner Web Client training?

Please contact Susan.Hill@villanova.edu or Cletus.Rickert@villanova.edu

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Is there a User guide for the Banner Web Client?

A Banner Documentation Library Link is available in this web site.

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How do I create a personal menu and links in Banner Web Client?

With in the Banner, a users has the ability to customize a Personal Menu and Personal Links. We recommend a Personal Menu setup for the casual Banner user.

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