What information do I need to know to complete this process?
There are 2 things that you will need to know beforehand in order to complete this process:
Villanova #: Everyone at the University has a unique # assigned to them which is called your Villanova #. To find out what your Villanova # is, simply follow these steps:
Alternate Email Address: In order to use SSPR, you will need to register an Alternate Email Address. This email address cannot be your Villanova Email Address. This email address will be used for the SSPR process ONLY. It will NOT replace your Villanova Email account.
As an Employee of the University (Facultyor Staff) – it is important to remember: For all official communication with its Employee, Villanova uses either electronic or hard copy communication methods, or both, depending on the circumstances. Employees are responsible for receiving, reading, and, as required and appropriate, acting upon all such communications.
Please note: Spam is an ever growing problem, never follow a hyperlink in an email that is asking you to change your password.
If it's determined that this is spam, delete the message. If you are not sure, contact the Help desk at 610.519.7777 or online at Self Service Helpdesk.