If your request is an emergency, please call:
- Monday-Friday, 8:00 am-3:00 pm: Facilities Management Office, 610-519-4420
- All other times: Public Safety at 610-519-6979
If your request does not fit into one of the categories listed, please contact the Office for Residence Life at 610-519-4154 for assistance.
Please note in order to submit a service request, you must be logged into your MyNova account.
|Problem or Service Needed||What To Do?|
Heating / Cooling
Electrical Walls / Ceilings
Fire Safety Equipment
Pest Control / Extermination *
Washers and Dryers *
Room combination not working
Room key not opening door
Use this ONLINE FORM to submit a service request directly to the Facilities Management Office or Residence Life.
After you choose the building for which you are requesting service, choose ORL (Office for Residence Life).
You will receive a confirmation email upon your submission of this form. Keep this Work Request Number for follow-up.
Once your Work Request is submitted, your information is then verified by the Facilities Office or Residence Life*.
Lock combination change
|Since identification is required, please go to the Office for Residence Life - 2nd floor Kennedy Hall|
(including damaged cable jack)
Email UNIT User Support at firstname.lastname@example.org or call the UNIT Help Desk at 610-519-7777.
Students must supply their own Coaxial Cable Cord for TV.
|Computer and Internet
(including damaged data port)
|Email UNIT User Support at email@example.com or call the UNIT Help Desk at 610-519-7777.
|Email the location of the machine and your concerns to Dining Services at firstname.lastname@example.org|