If your request does not fit into one of the categories listed, please contact the Office for Residence Life at 610-519-4154 for assistance.
Please note in order to submit a service request, you must be logged into your MyNova account.
| Problem or Service Needed | What To Do? |
|---|---|
Apartment Appliances General Maintenance Heating / Cooling Cleaning/Custodial Lights Plumbing Electrical Walls / Ceilings Fire Safety Equipment Windows Furniture * Extermination * Washers and Dryers * Room combination not working Room key not opening door |
Use this ONLINE FORM to submit a service request directly to the Facilities Management Office or Residence Life. After you choose the building for which you are requesting service, choose ORL (Office for Residence Life). You will receive a confirmation email upon your submission of this form. Keep this Work Request Number for follow-up. Once your Work Request is submitted, your information is then verified by the Facilities Office or Residence Life*. |
Lock combination change Lost key |
Since identification is required, please go to the Office for Residence Life - 2nd floor Kennedy Hall |
| Cable Television | Call Comcast Cable Company at 215-992-2712 to report cable television problems. Students must supply their own Coaxial Cable Cord for TV. |
Computer and Internet |
Email UNIT User Support at support@villanova.edu or call the UNIT Help Desk at 610-519-7777. |
Vending Machines |
Email the location of the machine and your concerns to Dining Services at anthony.alfano@villanova.edu |
