2001 Distinguished Service Award Recipients

2001 Individual Award

Ilene Lee, Athletics

Ilene Lee, Athletics Department, is Secretary for Men's and Women's Track & Field, Cross Country, and Women's Basketball. She is well-known and loved in the Athletics Department for her devotion to helping Villanova's student-athletes live up to their potential both in the classroom and in their athletic events. She is extremely effective in meeting the many responsibilities of her position but also generously gives of her time to organize a variety of activities that support the Athletics program. In keeping with the spirit of St. Thomas of Villanova, Mrs. Lee is active in Volunteer work, serving regularly at a nearby soup kitchen and participating in Campus Ministry service trips.

2001 Team Award

I-Payment Team -  Tim Ay, UNIT, Executive Director's Office, Technical Director; Jennifer Brotherston, Registrar, Coordinator of Enrollment Management Information Systems; John Brzezicki, UNIT, Central Systems, Senior Systems Administrator; John Center, UNIT, Data Networks, Assistant Director; Marie E. Gargan, UNIT, Enterprise-Wide Systems, Programmer Analyst; Melissa D. Gerding, University Admission, Assistant Director; Susan Hill, UNIT, Assistant Director, Enterprise-Wide Systems; Charles Hoffman, Bursar; Sean McNamara, UNIT, Data Networks, Network Systems Administrator; Dorothy M. Mellon, Registrar, Manager of Enrollment Management Information; Clete Rickert, UNIT, Assistant Director, Database Administration and Imaging; Janice Sylvester, University Admission, Secretary; Marjorie Torchon, University Admission, Associate Director

One of Villanova's goals has been to simplify administrative procedures to save time for students, faculty and staff members. Improvements have already been made in areas such as registration for classes and distribution of grades. Up until now, however, the payment process has not been streamlined. The I-Payment team selected a relatively isolated process--when accepted students hold their place at the University with a deposit--to see if it could be streamlined by allowing incoming students to directly enter credit card information onto the I-Payment Web site. While this might seem to be a fairly simple change, it involved the creative coordination of a number of campus offices and paved the way for streamlining other processes in the future.