The shift lieutenant is responsible for effectively managing the daily security operations associated with a shift within the Department of Public Safety. Lieutenants provide proactive leadership and guidance to ensure that uniformed patrol/housing security officers work cooperatively with one another and with Villanova University's faculty, staff, and students to provide a safe and secure environment on Villanova's property and within Villanova's buildings, facilities, and residence halls. The shift lieutenant must possess good problem solving and decision making abilities along with excellent judgment and discretion.
Sergeants assist shift lieutenants in managing the day-to-day operations of a shift. Sergeants also act as shift supervisor in the absence of a lieutenant and provide direct supervision of officers assigned to the shift. Sergeants follow up to ensure that incidents have been handled properly by subordinates and also help ensure that reports and other forms are properly completed and approved. Sergeants also make frequent periodic checks of personnel assigned to posts and patrol areas. Sergeants provide feedback to the Lieutenant on employee performance to assist in the preparation of performance evaluation reports.
Field Training Officers work collaboratively with Shift Supervisors to ensure newly hired and select tenured officers are properly orientated, acclimated, and trained to perform their primary job functions within the unique setting of a University environment.
Typically, Community Service Officers function as a patrol officer. Additionally, the community service officer works proactively, interacting with Villanova community members in a manner that establishes positive relationships. Community Service Officers provide crime prevention presentations to faculty, staff, and student members of the community informing them of the many valuable programs the Department offers. Community Service Offers work closely with members from the Office for Residence Life in an effort to enhance experiences of residence hall students.