610-519-6979 (option #1)
Through its internal affairs function, the Department of Public Safety invites students, employees, and guests of the University to provide feedback about the performance of the agency as well as the conduct of individual officers and employees. Comments or complaints may be submitted through the use of this online form, by emailing the Director of Public Safety (firstname.lastname@example.org) , by phone, or in person. Comments and complaints will be received courteously and will be thoroughly investigated. Anonymous complaints will also be accepted and reviewed; however, the lack of a credible complainant may affect the Department’s ability to effectively resolve the complaint. The Director of Public Safety is responsible for administering the internal review process; however, complaints may be investigated by the Associate Director of Public Safety, Manager for Investigations, or another departmental supervisor depending upon the type and severity of the complaint. In appropriate cases, the Office of Human Resources may consult or assist in an investigation. The goal of the process is to reach a determination that is objective and fair. A summary of complaint investigations and outcomes can be found in the Department’s annual activity reports located on the left side bar at this web page.