Vendor Contact Information

Are you aware of the many valuable resources available to assist with your benefit and claim inquiries? We thought it would be helpful to provide you with a contact list. While you are always welcome to contact the Human Resources Department with your general benefits questions, at ext. 9-7900, or leave a message on the Benefits Help Line at ext. 9-6666, the following is a list of key benefit contacts, by plan, for specific benefit information.

Health & Wellness Benefits

Medical

Keystone Flex Plan (HMO),
Keystone Direct (POS), and
Personal Choice Flex Plan (PPO)
1-800-ASK-BLUE (275-2583) or www.ibx.com

Vision

Davis Vision
1-888-393-2583 or www.davisvision.com

Prescription Drugs

Medco
1-800-711-0917 or www.medco.com

Dental

Delta Dental
1-800-932-0783 or www.deltadental.com

Financial Support Benefits

Flexible Spending Accounts, Child Care Subsidy Plan and Commuter Plan Information

WageWorks
1-877-924-3967 or www.wageworks.com

Short-Term & Long-Term Disability

Claims before 6/1/2012

Cigna
1-800-362-4462

Claims 6/1/2012 or later

Unum
1-888-673-9940

Auto & Home Insurance

Barry Gutel, Liberty Mutual:
1-800-790-3122, ext. 51897 or www.libertymutual.com/barrygutel

Ford College Partner Recognition Program

www.fordpartner.com

Wachovia at Work

610-519-1527

ComTrust Federal Credit Union

610-337-0357

Life Insurance & Accidental Death & Dismemberment

Claims prior to 6/1/2012

American General
1-800-346-7692

Claims 6/1/2012 or later

Unum
1-800-421-0344

403(b) Plan Information

Vanguard
1-800-523-1188 or www.vanguard.com

TIAA CREF
1-800-842-2776 or www.tiaa-cref.org

ID Theft Plan

ID Theft Assist
1-866-914-3349*
* (Note: This # should only be used for someone who has had a breach of their ID. All other calls should be directed to 1–866–MY–ID–911 (1-866-694-3911)

Legal Services

MetLaw Administered by Hyatt Legal Plans
1-800- 821-6400 or www.legalplans.com

Family Benefits

Employee Assistance Program & Back Up Reimbursement (Just-In-Case)

Health Advocate
1-866-799-2728 or www.healthadvocate.com

Pet Insurance

VPI Pet Insurance
1-877-PETS-VPI or http://www.petinsurance.com/affiliates/villanova_pr