Are you aware of the many valuable resources available to assist with your benefit and claim inquiries? We thought it would be helpful to provide you with a contact list. While you are always welcome to contact the Human Resources Department with your general benefits questions, at ext. 9-7900, or leave a message on the Benefits Help Line at ext. 9-6666, the following is a list of key benefit contacts, by plan, for specific benefit information.
Health & Wellness Benefits
Medical
Keystone Flex Plan (HMO),
Keystone Direct (POS), and
Personal Choice Flex Plan (PPO)
1-800-ASK-BLUE (275-2583) or www.ibx.com
Vision
Davis Vision
1-888-393-2583 or www.davisvision.com
Prescription Drugs
Medco
1-800-711-0917 or www.medco.com
Dental
Delta Dental
1-800-932-0783 or www.deltadental.com
Financial Support Benefits
Flexible Spending Accounts, Child Care Subsidy Plan and Commuter Plan Information
WageWorks
1-877-924-3967 or www.wageworks.com
Short-Term & Long-Term Disability
Claims before 6/1/2012
Cigna
1-800-362-4462
Claims 6/1/2012 or later
Unum
1-888-673-9940
Auto & Home Insurance
Barry Gutel, Liberty Mutual:
1-800-790-3122, ext. 51897 or www.libertymutual.com/barrygutel
Ford College Partner Recognition Program
Wachovia at Work
610-519-1527
ComTrust Federal Credit Union
610-337-0357
Life Insurance & Accidental Death & Dismemberment
Claims prior to 6/1/2012
American General
1-800-346-7692
Claims 6/1/2012 or later
Unum
1-800-421-0344
403(b) Plan Information
Vanguard
1-800-523-1188 or www.vanguard.com
TIAA CREF
1-800-842-2776 or www.tiaa-cref.org
ID Theft Plan
ID Theft Assist
1-866-914-3349*
* (Note: This # should only be used for someone who has had a breach of their ID. All other calls should be directed to 1–866–MY–ID–911 (1-866-694-3911)
Legal Services
MetLaw Administered by Hyatt Legal Plans
1-800- 821-6400 or www.legalplans.com
Family Benefits
Employee Assistance Program & Back Up Reimbursement (Just-In-Case)
Ceridian (LifeWorks)
1-888-267-8126 or www.lifeworks.com
User ID: Villanova
Password: 1009
Pet Insurance
VPI Pet Insurance
1-877-PETS-VPI or http://www.petinsurance.com/affiliates/villanova_pr