Health Advocate

health advocate

Health Advocate, the nations’ leading healthcare advocacy and assistance company, offers two valuable services. The Healthcare Help service features personalized help to resolve clinical and insurance-related issues, and the Employee Assistance Plan (EAP)+Work/Life program offers short-term counseling and support for personal, family and work issues. Health Advocate is available 24/7, and ensures that all personal information is kept confidential and private. 

 

Feature 1: Healthcare Help

You have unlimited access to a highly trained Personal Health Advocate (PHA), who can help you navigate the healthcare and insurance systems, efficiently and dependably. The PHA can assist you with finding the right providers, negotiate fees on uncovered medical bills, locate second opinions, provide cost comparisons for medical procedures and much more.  

Feature 2: EAP+Work/Life

A licensed EAP professional can provide short-term counseling by phone or email, to help you better cope with personal, family and work issues. The Work/Life specialists can assist you with locating the right support services, from childcare and eldercare to legal help.

Who is Eligible?

The Health Advocate services cover full-time, benefits eligible faculty and staff along with their spouses, dependent children, parents and parents-in-law.

Getting Started

Further details can be found in the Health Advocate Get Started Guide. You can reach Health Advocate’s Healthcare Help and EAP+Work/Life services by visiting www.HealthAdvocate.com/villanova or calling the toll free number 866-799-2728.

Benefit Resources

AHA gold seal 2014

Benefits Enrollment System for new hire benefits enrollments and life events changes for current employees.

Notice of Privacy Practices

Pathways brochure provides a summary of the Villanova University Benefits Program.

Villanova Medical Plan Cost Estimator: this tool may help you determine which plan may be the most cost effective given your family’s current health situation. This tool is also available for your iPhone at www.villanovampce.com.

New Health Insurance Marketplace Coverage Options and Your Health Coverage Notice: This notice includes information on how to access the new health insurance marketplace which will be available on October 1, 2013.

Summary of Benefits and Coverage- Premium PPO

Summary of Benefits and Coverage- Value PPO

Summary of Benefits and Coverage- Keystone HMO (in area)

Summary of Benefits and Coverage- Amerihealth HMO (out-of-area)

Employee contribution rates for medical and dental insurance plans.

Employee premium rates for purchase of supplemental life insurance.

Individual Health Care Buyers Guide

Physician Affidavit for Health Screenings

LifeWorks is now easily accessible on mobile devices.

The new LifeWorks Mobile app is simple to install, easy to use, and makes LifeWorks accessible wherever and whenever you need it. You'll find:

     •  instant phone access to LifeWorks toll-free number — just click on "Need Assistance."
     •  easy searches to find what you need by topic area, key word, and content type.
     •  LifeWorks articles and booklets in an easy-to-read mobile format.
     •  podcasts and audio tracks you can listen to.

Just install the app from the app store for your iPhone or Android device using the links below or look for "LifeWorks" in the app store. The app will be available for BlackBerry soon. The first time you use the app, enter your LifeWorks user ID and password (User ID: villanova, Password: 1009). Choose "Remember me" when you log in and the app will open directly the next time you use it, without requiring you to log in.

iPhone  Android