Once you have accessed MAPLE through the CitrixWeb delivery as explained in the FAQ, there are still a few glitches you can run into with file management. Because the app is delivered through the back door so to speak, the normal file association and My Document and DeskTop conventions of the Windows operating system do not apply. Make a folder on your C: drive to save MAPLE files.
Once you have logged into citrix with your standard VU username and password, click down thru Academic Apps, Math&Stat to find MAPLE: open it by double-clicking (single-clicking?).